Call Center Supervisor Career Path

Are you thinking of becoming a Call Center Supervisor or already started your career and planning the next step? Learn how to become a Call Center Supervisor, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Call Center Supervisor job openings and options for career transitions into related roles.

Seniority Levels

L3

Call Center Representative Supervisor

Alias: Call Center Representative III, Senior Call Center Representative
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5 - 7Years of Experience
$49,900Avg. Annual Salary
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18% advanced to

L4

Lead Call Center Representative

Alias: Staff Call Center Representative, Telemarketing Leader
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5 - 7Years of Experience
$29,683Avg. Annual Salary
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L7

Director of Telemarketing

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8+Years of Experience
$64,293Avg. Annual Salary
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Salary Trajectory

Call Center Supervisor Career Path

$80K
$65K
$50K
$35K
$20K
L3
L7
Seniority Levels
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Important Skill Sets for the Call Center Supervisor Career Path

MS Office Applications
Schedules
Problem Solving
Effective Communication

Call Center Supervisor Career Transitions

Your skills as a call center supervisor can prepare you to transition into related roles, such as customer service manager or customer relations, which could open up different career paths for you. Below are the most common call center supervisor career transitions, along with typical salaries and skill requirements.