Customer Success Manager Career Path

Are you thinking of becoming a customer success manager or already started your career and planning the next step? Learn how to become a customer success manager, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new customer success manager job openings and options for career transitions into related roles.

Seniority Levels

L2

Customer Success Manager

Alias: Associate Customer Success Manager, Customer Success Manager II...(3)
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5 - 7Years of Experience
$74,680Avg. Annual Salary
No Jobs Available
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59% advanced to

L3

Senior Customer Success Manager

Alias: Customer Success Manager III
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2 - 4Years of Experience
$95,830Avg. Annual Salary
No Jobs Available
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L4

Leader of Customer Success

Alias: Team Lead Customer Success Manager, Lead Customer Success Manager
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5 - 7Years of Experience
$99,567Avg. Annual Salary
No Jobs Available
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Salary Trajectory

Customer Success Manager Career Path

$150K
$113K
$75K
$38K
$0
L2
L4
L6
L9
Seniority Levels
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Important Skill Sets for the Customer Success Manager Career Path

SaaS
Excellent Communication
Excellent Customer Service
Written Communication

Customer Success Manager Career Transitions

Your skills as a customer success manager can prepare you to transition into related roles, such as call center representative or customer service manager, which could open up different career paths for you. Below are the most common customer success manager career transitions, along with typical salaries and skill requirements.