How to Become an Engagement Manager?

Are you thinking of becoming an Engagement Manager or already started your career and planning the next step? Learn how to become an Engagement Manager, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Engagement Manager job openings and options for career transitions into related roles.

Steps to Become an Engagement Manager

If you're considering starting your Engagement Manager career path, it's important to note the skills, qualifications, and time it takes to become a professional Engagement Manager and how to advance your career path. Below are the steps generally required to begin and advance your Engagement Manager career.
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1

Earn a Degree

To begin your Engagement Manager career path, a Bachelor's Degree in Business or a related field is usually necessary in order to remain a competitive option for employers. Focus on industry-specific skill development during your education in order to be properly equipped when applying for entry-level positions and entering the job force. An Engagement Manager internship may be required to earn your Bachelor's Degree and acquire necessary on-the-job skills before entering the workforce.

What type of degree should you pursue to become an Engagement Manager?

86% of people working as an Engagement Manager earned a Bachelor's Degree

What skills do you need to be an Engagement Manager?

  • Bridging
  • Interpersonal and Communication
  • Excellent Communication
  • Acceptance Testing
  • Use Cases
  • Microsoft Office Suite
  • Microsoft Outlook
  • Dashboarding
Based on resume data from Glassdoor users who reported working as an Engagement Manager in the United States.
2

Choose a Specialty in Your Field

As an Engagement Manager, you may be required to choose a specialty within your field. Determine which part of the Engagement Manager field you feel strongest in, and continue taking active steps toward growing in your chosen Engagement Manager specialty.
3

Get an Entry-Level Position as an Engagement Manager

Once you've acquired a Bachelor's Degree in Business or a related field, you'll typically begin your career as an entry-level Engagement Manager. In general, you can become an Engagement Manager after completing your 4 year Bachelor's Degree in a related discipline. Depending on the type of Engagement Manager role you’re pursuing, you may want to explore certification in certified servicenow administrator.
4

Advance in Your Engagement Manager Career

Following entry-level, there are several Engagement Manager career path levels to advance into. It can take 2 years as an entry-level Engagement Manager to progress to the senior engagement manager position. Each advanced Engagement Manager position requires approximately 8 years of experience at each level to advance in your Engagement Manager career path. It may be necessary to receive additional education, an advanced degree such as a Master's Degree in a related field, or special certifications in order to advance your Engagement Manager career path.
5

Continued Education for Your Engagement Manager Career Path

Not all industries and companies require continued education to advance your Engagement Manager career path. However, earning this degree may help you advance to higher-earning positions more quickly. Earning a Graduate Degree in Business can take 4 years to complete. People that have earned their Graduate Degree typically make $228,299 compared to $73,105 for those without that type of degree.

Engagement Manager Career Path

Engagement Manager

8+Years of Experience
Not Enough Salary Reports
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63% advanced to

Senior Engagement Manager

2 - 4Years of Experience
$154K - $266K /yrMost Likely Range
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Lead Engagement Manager

5 - 7Years of Experience
$75K - $129K /yrMost Likely Range
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Total Pay Trajectory

Engagement Manager Career Path

Engagement Manager I
Engagement Manager
Senior Engagement Manager
Engagement Manager
Lead Engagement Manager
Senior Manager of Engagement
Principal Engagement Manager
Assistant Director of Engagement
Associate Director of Engagement
Director of Engagement
Senior Director of Engagement
Vice President of Engagement
$0
$86K
$172K
$258K
$430K

Related Careers in the Customer Services & Support Industry

Interested in other Customer Services & Support careers? Below are occupations that have high affinity with Engagement Manager skills. Discover some of the most common Engagement Manager career transitions, along with skills overlap.

Client Relationship Manager
25% skills overlap
9% transitioned to Client Relationship Manager