Support Technician II Career Path

Are you thinking of becoming a Support Technician II or already started your career and planning the next step? Learn how to become a Support Technician II, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Support Technician II job openings and options for career transitions into related roles.
"Support Technician" was the nearest match for you query "Support Technician II".

How to Become a support technician

If you're considering starting your Support Technician career path, it's important to note the skills, qualifications, and time it takes to become a professional Support Technician and how to advance your career path. Below are the steps generally required to begin and advance your Support Technician career.
Contents

1

Earn a Degree

To begin your Support Technician career path, a Bachelor's Degree in computer science or a related field is usually necessary in order to remain a competitive option for employers. Focus on industry-specific skill development during your education in order to be properly equipped when applying for entry-level positions and entering the job force. A Support Technician internship may be required to earn your Bachelor's Degree and acquire necessary on-the-job skills before entering the workforce.

2

Choose a Specialty in Your Field

As an Support Technician, you may be required to choose a specialty within your field. Determine which part of the Support Technician field you feel strongest in, and continue taking active steps toward growing in your chosen Support Technician specialty.

3

Get an Entry-Level Position as a Support Technician

Once you've acquired a Bachelor's Degree in computer science or a related field, you'll typically begin your career as an entry-level Support Technician. In general, you can become a Support Technician after completing your 4 year Bachelor's Degree in a related discipline. Depending on the type of Support Technician role you’re pursuing, you may want to explore certification in certified case manager.

4

Advance in Your Support Technician Career

Following entry-level, there are several Support Technician career path levels to advance into. It can take 2 years as an entry-level Support Technician to progress to the next seniority level position. Each advanced Support Technician position requires approximately 2 years of experience at each level to advance in your Support Technician career path. It may be necessary to receive additional education, an advanced degree such as a Master's Degree in a related field, or special certifications in order to advance your Support Technician career path.

5

Continued Education for Your Support Technician Career Path

Not all industries and companies require continued education to advance your Support Technician career path. However, earning this degree may help you advance to higher-earning positions more quickly. Earning a Graduate Degree in computer science can take 4 years to complete. People that have earned their Graduate Degree typically make $59,381 compared to $28,915 for those without that type of degree.

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Related Careers in the Information Technology Industry

Interested in other Information Technology careers? Below are occupations that have high affinity with Support Technician II skills. Discover some of the most common Support Technician II career transitions, along with skills overlap.

Support Specialist
0% skills overlap
22% transitioned to Support Specialist