Technical Support Engineer Career Path
Are you thinking of becoming a Technical Support Engineer or already started your career and planning the next step? Learn how to become a Technical Support Engineer, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Technical Support Engineer job openings and options for career transitions into related roles.
How to Become a technical support engineer
If you're considering starting your Technical Support Engineer career path, it's important to note the skills, qualifications, and time it takes to become a professional Technical Support Engineer and how to advance your career path. Below are the steps generally required to begin and advance your Technical Support Engineer career.Contents
1
Earn a Degree
To begin your Technical Support Engineer career path, a Bachelor's Degree in computer science or a related field is usually necessary in order to remain a competitive option for employers. Focus on industry-specific skill development during your education in order to be properly equipped when applying for entry-level positions and entering the job force. A Technical Support Engineer internship may be required to earn your Bachelor's Degree and acquire necessary on-the-job skills before entering the workforce.Based on resume data from Glassdoor users who reported working as a Technical Support Engineer in the United States.
What type of degree should you pursue to become a Technical Support Engineer?
91% of people working as a Technical Support Engineer earned a Bachelor's Degree
What skills do you need to be a Technical Support Engineer?
- Linux System
- Operating Systems
- Scripting Languages
- Python
- Windows
- Javascript
- MS SQL
- UNIX Linux
2
Choose a Specialty in Your Field
As an Technical Support Engineer, you may be required to choose a specialty within your field. Determine which part of the Technical Support Engineer field you feel strongest in, and continue taking active steps toward growing in your chosen Technical Support Engineer specialty.
3
Get an Entry-Level Position as a Technical Support Engineer
Once you've acquired a Bachelor's Degree in computer science or a related field, you'll typically begin your career as an entry-level Technical Support Engineer. In general, you can become a Technical Support Engineer after completing your 4 year Bachelor's Degree in a related discipline. Depending on the type of Technical Support Engineer role you’re pursuing, you may want to explore certification in cissp.
4
Advance in Your Technical Support Engineer Career
Following entry-level, there are several Technical Support Engineer career path levels to advance into. It can take 2 years as an entry-level Technical Support Engineer to progress to the senior technical support engineer position. Each advanced Technical Support Engineer position requires approximately 2 years of experience at each level to advance in your Technical Support Engineer career path. It may be necessary to receive additional education, an advanced degree such as a Master's Degree in a related field, or special certifications in order to advance your Technical Support Engineer career path.
5
Continued Education for Your Technical Support Engineer Career Path
Not all industries and companies require continued education to advance your Technical Support Engineer career path. However, earning this degree may help you advance to higher-earning positions more quickly. Earning a Graduate Degree in computer science can take 4 years to complete. People that have earned their Graduate Degree typically make $114,496 compared to $46,253 for those without that type of degree.
Seniority Levels
Total Pay Trajectory
Technical Support Engineer Career Path
$130K
$118K
$105K
$93K
$80K
L2
L4
Seniority Levels
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Related Careers in the Information Technology Industry
Interested in other Information Technology careers? Below are occupations that have high affinity with Technical Support Engineer skills. Discover some of the most common Technical Support Engineer career transitions, along with skills overlap.