What does an Information Technology Manager do?
IT managers are responsible for coordinating, planning, and leading computer-related activities in an organization. They help determine the IT needs of an organization and are responsible for implementing computer systems to fulfill the organization's information systems requirements. The scope of an IT manager's responsibilities varies. In some cases, the focus is solely on computer networks. In other cases, the focus can be on managing telecommunications systems and other electronic support systems related to the company operations.
Typically, IT managers have a Bachelor's degree in computer science, information science, or a related field, and relevant work experience. Some IT managers also have a graduate degree. IT managers need strong problem-solving and project management skills.
- Lead large IT projects, including the design and deployment of new IT systems and services
- Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
- Help define IT infrastructure strategy, architecture, and processes
- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
- Assess vendors and develop test strategies for new hardware and software
- Troubleshoot hardware and software issues related to internal IT
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
- 2-5 years of experience working in IT operations
- Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
- Strong critical thinking and decision-making skills
- Excellent project management skills and strong ability to prioritize
- Firm grasp on IT infrastructure and operations best practices
How much does an Information Technology Manager make near United States?
Information Technology Manager Career Path
Learn how to become an Information Technology Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Information Technology Manager Insights
“I had the best boss that I have ever had and only left to pursue a unique and rare opportunity.”
“Promotion from within is normal and career progression is possible quite quickly based on talent and application.”
“Got a chance to work with a great team and leader where your ideas and concerns are heard and acted upon”
“Depending on the department and manager it is close to being tortured with no rights and no support.”
“This one of the best companies to work for and our core values are proven everyday by everyone.”
“The salary at the time wasn't really good and moving from one level to another wasn't guaranteed.”
“Great people and a business that really does care about doing the best it can for everyone.”
“Great company to work for with opportunities to grow your career and be challenged along the way.”
Information Technology Manager Interviews
Frequently asked questions about the roles and responsibilities of an Information Technology Manager
When working as an Information Technology Manager, the most common skills you will need to perform your job and for career success are PMP, Graduate Degree, Agile Methodologies, Agile Scrum, and Communications Management.
- IT Consultant
- Information Technology Specialist
- Information Technology Administrator
The most common qualifications to become an Information Technology Manager include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.
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