What does an Inside Sales Account Manager do?

Inside account executives are sales professionals who connect with leads and customers to establish new relationships or maintain and grow existing accounts. These sales specialists typically work remotely, interacting with prospects and customers via phone, email, or other electronic methods. They are responsible for managing the entire sales process, from the initial contact to closing the sale, as well as any follow-up. They also cultivate existing accounts to establish ongoing relationships for repeat sales. They are often expected to meet established sales quotas.

Inside account executives generally have at least a high school diploma, although some employers do require additional education or training. They typically have a background in sales or customer service, and may be expected to have in-depth knowledge of a particular product line or industry. They must be comfortable working in a fast-paced, stressful environment where they may be expected to meet sales quotas.

What responsibilities are common for Inside Sales Account Manager jobs?
  • Manage retention and sales targets by achieving weekly and monthly metrics.
  • Build instant rapport and achieve customer satisfaction.
  • Call existing customers to increase sales.
  • Continue education on product advantages to ensure customer loyalty and align with company goals.
  • Manage new and existing deals through all stages of the sales cycle.
  • Keep management informed by submit activity reports, such as daily call logs, and weekly work plans.
  • Work with internal business partners on price quotes, shipping, resolving order problems, etc.
  • Gain new accounts and seek opportunities in your account territory.
  • Create and maintain, a database of current and potential customers.
  • Process renewals and contract amendments and working closely with other customer success, billing, operations, support, and product departments regularly.
  • Enhance all customer connections in a manner that ensures great customer retention and high renewal rates as measured by quarterly results.
  • Keep up with product and service information and updates.
  • Identify and generate demand among customers and establish in-person and virtual meetings.
  • Stay informed of industry trends to help resolve specific market challenges.
  • Learn and deliver specific company supported sales concepts in a manner consistent with industry, company, and customer compliance standards.
  • Generate sales of significant target premium through third party producers.
  • Provide both point-of-sale and post-sale support for producer and client relationships.
What are the typical qualifications for Inside Sales Account Manager jobs?
  • Bachelor's Degree in business or computer science.
  • Strong command of English language and good communication skills.
  • Able to display strong work ethic and positive attitude.
  • Solid computer literacy.
  • Requires careful attention to detail.
Education--
Work/Life Balance
3.6 ★
Total Pay--
Career Opportunity
3.3 ★
Avg. Experience8+ years

How much does an Inside Sales Account Manager make?

Confident
$82,658 /yr
Total Pay
$56,323
 /yr

Base Pay

+
$26,335
 /yr

Additional Pay

$82,658

 / yr
$42K$254K
Most Likely Range
Possible Range
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Inside Sales Account Manager Career Path

Learn how to become an Inside Sales Account Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Average Years of Experience

0 - 1
33%
2 - 4
22%
5 - 7
0%
8+
45%
Not including years spent in education and/or training
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Inside Sales Account Manager Insights

Read what Inside Sales Account Manager professionals have to say about their job experiences and view top companies for this career.
Rhenus GroupRhenus Group
Internal Sales
Oct 14, 2021

“My branch manager was a pleasure to work with but those above him were a nightmare.”

Paramatrix TechnologiesParamatrix Technologies
Account Manager/Inside Sales
Dec 15, 2021

“It provides excellent opportunities for freshers as well as anyone who wants to make a career growth.”

Domino'sDomino's
Team Insider
Sep 7, 2021

“everyone was nice and such”

Domino'sDomino's
Team Insider
Jun 24, 2021

“It was an easy going job with amazing people and to be honest I really didn't want to leave.”

XMAXMA
Internal Sales Executive
May 26, 2022

“I joined XMA 7 months ago and it is one of the best places I have ever worked.”

BrammerBrammer
Internal Sales
Jul 16, 2020

“Great training and options for career progression”

Darby DentalDarby Dental
Inside Sales Account Manager
Mar 5, 2021

“I have never had such thorough training with any other job I've been with before this.”

SHI InternationalSHI International
Senior Inside Account Executive
Jan 6, 2020

“Take it from someone who was in one of the first training classes SHI offered.”

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Inside Sales Account Manager Interviews

Frequently asked questions about the roles and responsibilities of an Inside Sales Account Manager

The most similar professions to Inside Sales Account Manager are:
  • Strategic Account Executive
  • National Account Executive
  • Enterprise Account Executive
  • Account Executive

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Inside Sales Account Manager Jobs