What does an Inside Sales Representative do?

As an Inside Sales Representative you will work with customers to ensure a smooth sales process. You will demonstrate excellent customer services and professionalism during in store and follow up with customers. You will develop leads and seek opportunities to present additional products to current customers.

You could be the ideal candidate if you have a GED or H.S. diploma with 3 years of experience in commission sales. You must possess excellent customer service skills and have marketing and sales acumen to develop leads and explain the products addressing questions and concerns in order to make sales. You need to have the ability to stand for long periods of time and work with the sales teams in support of team goals. A background check is required before an offer can be extended.

  • Responsible for product knowledge to answer customer questions
  • Greet customers and create rapport
  • Responsible closing deals and processing payments
  • Responsible for customer follow-up
  • Developing leads and referrals
  • Create personal marketing plan
  • Achieve monthly sales quotas
  • Use excellent oral communication and best practices in customer service when interacting with customers
  • 3+ years of experience in commission sales
  • Background check, required
  • Possess excellent customer service skills
  • Must be knowledgeable on store products
  • Excellent oral communication skills
  • Ability to lift up to 30 pounds
  • Ability to stand for long periods of time
  • Willingness to work varied shifts that change weekly
  • Ability to establish rapport and closing sales
EducationBachelor's Degree
Work/Life Balance
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Salary Range--
Career Opportunity
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Avg. Experience2-4 years

Inside Sales Representative Salaries

Average Base Pay

$44,482 /yr
Same as national average
Not including cash compensation
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$30K
Median: $44K
$65K
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Glassdoor Estimated Salary

Inside Sales Representative Career Path

Learn how to become an Inside Sales Representative, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Inside Sales Representative
$44,482/yr
L3
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Inside Sales Representative Insights

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Inside Sales Representative Interviews

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Inside Sales Representative Jobs

Frequently asked questions about the roles and responsibilities of an inside sales representative

When working as an inside sales representative, the most common skills you will need to perform your job and for career success are Time Management, Pipeline, CRM, Interpersonal and Communication, and Microsoft Office Suite.

The most similar professions to inside sales representative are:
  • Sales Representative
  • Sales Manager
  • Account Manager
  • Account Executive

The most common qualifications to become an inside sales representative include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.