Technology specialists provide support services for technological systems, programs, and networks. They oversee the implementation, configuration, updating, and maintenance of IT systems and components. In some organizations, they may also perform sales duties, promoting certain technology products or services. They often serve as an internal subject matter expert providing knowledge and advice related to specific technological products or issues. They may be responsible for developing and administering training programs, and for creating help guides and other tech-related materials.
Technology specialists typically have a bachelor’s degree in a computer science discipline, and a background in tech support or hardware repair. They should have hands-on experience installing and maintaining a range of computer systems and programs. These roles require good communication skills, and the ability to explain technical information in an easy-to-understand way.
Average Years of Experience
Common Skill Sets