What does an IT Technician do?
As an IT Technician you will diagnose repair and maintain hardware and software components. You will install and configure computer hardware and provide IT support for the organization. You will routinely interact with various departments and levels and listen to their technical needs and implement IT solutions to resolve.
An ideal candidate will have an associate's degree in computer science or engineering with A+ and Linux+ certification. You must have experience troubleshooting systems and be skilled in database programming and software installation. You will be proficient with MAC and OS and be familiar with a range of software and hardware. You must have a willingness to travel to client sites to complete daily work.
- Install and configure hardware and software components
- Repair or replace damaged hardware
- Upgrade systems to enable compatible software
- Install and upgrade antivirus software
- Travel to client sites
- Perform tests on new hardware and software
- Define software, hardware and network requirements
- Troubleshoot hardware and software issues
- Bachelor's degree in computer science or engineering or related field, preferred
- A+ and Linux+ Certification, required
- 0-2 years of experience in a similar role
- Experience troubleshooting systems
- Skilled in database programming and software installation
- Proficient with MAC and OS
- Excellent written and oral communication skills
- Familiar with a range of software and hardware
- Willing to travel to client sites
How much does an IT Technician make?
IT Technician Career Path
Learn how to become an IT Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
IT Technician Insights
“Good and interesting people to work with; always made the day better than what it was”
“No reviews or reevaluation and no any bonuses as they mentioned when you do good job.”
“Very knowledgeable and experienced staff to work with and grow in your career”
“good work life balance and polite”
“I wish a got more hours and and on the job training to make me better”
“During my employment here there was a good range of clients with differing technology stacks that kept the technical side of the job interesting.”
“I work with a good team of people and enjoy (mostly) my day to day functions.”
“When you try to advance your career you’re told numerous lines such as “It would set you up for failure.””
IT Technician Interviews
Frequently asked questions about the roles and responsibilities of an IT Technician
- It Consultant
- Information Technology Specialist
- Information Technology Manager