What does an IT Technician do?
As an IT Technician you will diagnose repair and maintain hardware and software components. You will install and configure computer hardware and provide IT support for the organization. You will routinely interact with various departments and levels and listen to their technical needs and implement IT solutions to resolve.
An ideal candidate will have an associate's degree in computer science or engineering with A+ and Linux+ certification. You must have experience troubleshooting systems and be skilled in database programming and software installation. You will be proficient with MAC and OS and be familiar with a range of software and hardware. You must have a willingness to travel to client sites to complete daily work.
- Install and configure hardware and software components
- Repair or replace damaged hardware
- Upgrade systems to enable compatible software
- Install and upgrade antivirus software
- Travel to client sites
- Perform tests on new hardware and software
- Define software, hardware and network requirements
- Troubleshoot hardware and software issues
- Bachelor's degree in computer science or engineering or related field, preferred
- A+ and Linux+ Certification, required
- 0-2 years of experience in a similar role
- Experience troubleshooting systems
- Skilled in database programming and software installation
- Proficient with MAC and OS
- Excellent written and oral communication skills
- Familiar with a range of software and hardware
- Willing to travel to client sites
How much does an IT Technician make near United States?
IT Technician Career Path
Learn how to become an IT Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
IT Technician Insights
“Good pay ($20 per hour although there are places that pay way better)”
“Communication isn't the best but I've definitely been at places that have been much much worse.”
“Very knowledgeable and experienced staff to work with and grow in your career”
“I wish a got more hours and and on the job training to make me better”
“During my employment here there was a good range of clients with differing technology stacks that kept the technical side of the job interesting.”
“Great place to work for and pay is good.”
“I work with a good team of people and enjoy (mostly) my day to day functions.”
“They took a chance on me and I really learned a lot from working here.”
IT Technician Interviews
Frequently asked questions about the roles and responsibilities of an IT Technician
- IT Consultant
- Information Technology Specialist
- Information Technology Manager