What does a Key Holder do?

As a Key Holder you exhibit an aptitude for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management. You will assist team mates in periods of high volume and provide support for new employees. In addition, you will ensure the store is clean and organized.

An ideal candidate will have a GED or H.S. diploma with a minimum of 3 years of retail experience. You must have basic computer skills and have a keen attention to detail. You must be available for early and late shifts as well as on the weekends. You need to have a professional demeanor and a friendly nature and have good written and verbal skills. You must have reliable transportation and live within 15 miles of the store.

What responsibilities are common for Key Holder jobs?
  • Arrive early to open & leave late to close
  • Ensure store is clean and organized
  • Operate the alarm system, including setting and disarming
  • Ensure alarm system is in working order, troubleshoot and escalate issues as necessary
  • Oversee the cleaning and delivery staff
  • Identify problems with working conditions and share with management
  • Assume management responsibilities in the absence of the Manager or Assistant Manager
  • Assist staff during periods of high volume
What are the typical qualifications for Key Holder jobs?
  • 3+ years of retail experience
  • Attention to detail
  • Basic computer skills
  • Must be available for early and late shifts as well as on the weekends
  • Aptitude for management position in the retail space
  • Professional demeanor and friendly nature
  • Good written and verbal skills
  • Reliable transportation to the store
  • Live within a 15-mile radius to the store
EducationGED / High School Degree
Work/Life Balance
3.1 ★
Total Pay--
Career Opportunity
3.0 ★
Avg. Experience0-1 year

How much does a Key Holder make?

Confident
$50,647 /yr
Total Pay
$33,589
 /yr

Base Pay

+
$17,058
 /yr

Additional Pay

$50,647

 / yr
$25K$301K
Most Likely Range
Possible Range
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Key Holder Career Path

Learn how to become a Key Holder, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Key Holder
$50,647/yr
L3
L4
Key Holder IV
$46,527/yr
L2

Average Years of Experience

0 - 1
63%
2 - 4
17%
5 - 7
1%
8+
19%
Not including years spent in education and/or training
See Career Path

Key Holder Insights

Read what Key Holder professionals have to say about their job experiences and view top companies for this career.
JOANN StoresJOANN Stores
Full-Time Keyholder
Jun 6, 2021

“Being a team member with little responsibility is really fun and I loved my job before becoming a manager.”

VisionworksVisionworks
Third Key
Oct 28, 2021

“The pay is decent and the job itself really isn't difficult if you know what you're doing.”

Paddywax Candle Bar
Key Holder
Aug 24, 2021

“I made the best friends I've ever had and made $15 an hour doing it.”

William B + FriendsWilliam B + Friends
Keyholder
Jan 7, 2021

“Corporate often did not listen to our requests and feedback and only cared about sales and nothing else.”

Rocket FizzRocket Fizz
Lead Sales Associate/Key Holder
Apr 21, 2021

“Fast paced place to work and can be challenging at times but if you have a great staff it’s a really fun job”

Bath & Body WorksBath & Body Works
Keyholder
Mar 26, 2021

“Holidays in retail are never fun but I think B&BW might stink just a liiiiittle extra.”

GP MobileGP Mobile
Keyholder
Feb 12, 2020

“Good money is possible to make if you really know how to sale to people.”

Dollar GeneralDollar General
Lead Sales Associate/Key Holder
Nov 30, 2021

“I work with a great group of ladies that make coming to work worth it every day.”

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Key Holder Interviews

Frequently asked questions about the roles and responsibilities of a Key Holder

When working as a Key Holder, the most common skills you will need to perform your job and for career success are Leadership, Creative Problem Solving, Product Knowledge, Effective Communication, and Excellent Customer Service.

The most similar professions to Key Holder are:
  • Team Member
  • Cashier
  • Business Development Manager
  • Sales Representative

The most common qualifications to become a Key Holder include a minimum of a GED / High School Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.

Related Careers

Team Member
$53,809
25% skills overlap
Cashier
$53,966
Business Development Manager
$98,759
13% skills overlap
Sales Representative
$98,868
25% skills overlap

Key Holder Jobs