What does a Ramp Lead/Ramp Agent do?

Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties. You will work either as an airport or airline-specific employee, depending on the airport at which you work. Ramp agents have fast-paced careers and should be comfortable working in any weather, including rain, snow and heat.

To be a ramp agent, you must have a high school diploma or equivalent, though no additional licenses or education are required. You should also be able to lift heavy items, have strong communication skills and be able to work both independently and with a team to complete tasks. Hours can vary significantly, so having a flexible schedule and being comfortable working during holidays and evenings is a plus.

What responsibilities are common for Ramp Lead/Ramp Agent jobs?
  • Safely lift, load, unload and transport baggage, mail and cargo from aircraft to airport
  • Maintain on-time connections by guiding aircraft to and from gate positions
  • Protect baggage and other equipment from damage, loss and weather conditions
  • Drive and operate ground equipment, such as tugs, cargo carts, service trucks and belt loaders
  • Assist with record keeping and documentation to ensure correct routing of baggage
  • Adhere to safety guidelines and maintain safe working conditions for yourself and others
  • Communicate with managers and lead agents to manage daily schedules
  • Report equipment problems and breakdowns to facilitate fast repairs
What are the typical qualifications for Ramp Lead/Ramp Agent jobs?
  • Able to work in extreme conditions, such as hot and cold weather, as well as small spaces
  • High school diploma or equivalent, such as successful completion of a GED
  • Familiarity with basic computer programs to assist with record keeping and baggage routing
  • Possess a valid driver's license and have a good driving record
  • Pass a physical agility test, depending on the airline
  • Strong teamwork and collaboration skills to help achieve team goals
  • Excellent verbal and written communication skills, such as email and phone
  • Flexible schedule allowing work during nights, weekends and holidays
  • Adaptability to changing priorities and time management skills
Work/Life Balance
3.1 ★
Total Pay--
Career Opportunity
3.2 ★
Avg. Experience8+ years

How much does a Ramp Lead/Ramp Agent make?

$53,048 /yr
Total Pay

Base Pay


Additional Pay


 / yr
Most Likely Range
Possible Range
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Ramp Lead/Ramp Agent Career Path

Learn how to become a Ramp Lead/Ramp Agent, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Ramp Agent
Lead Ramp Agent

Average Years of Experience

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training
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Ramp Lead/Ramp Agent Insights

Read what Ramp Lead/Ramp Agent professionals have to say about their job experiences and view top companies for this career.
Everts Air CargoEverts Air Cargo
Cargo Agent
Jun 11, 2022

“Safety suggestions are ignored and there is a very clear ceiling where any career here will be a dead end.”

Cargo Ramp Agent/Operator
Dec 28, 2020

“Usually a great time and a fun place to work and always a little but different everyday.”

United AirlinesUnited Airlines
Ramp Agent
Feb 14, 2022

“6. 4 week in classroom training is not the best; you learn more on the job”

Gate Agent
Sep 8, 2021

“Flying standby using your benefits costs as much as a confirmed ticket on budget airlines.”

I Aviation Groundhandling Services
Passenger Service Agent
May 3, 2022

“Good for personal and professional development startup”

Signature Flight SupportSignature Flight Support
Line Service Technician
Jul 9, 2021

“Fun work and good for networking”

Integrated Care 24 Integrated Care 24
Ic24 Call Handler
Sep 13, 2020

“Lovely team and good people to work with.”

Satellites UnlimitedSatellites Unlimited
Satellite Technician
Feb 26, 2021

“Pay was ok but not enough to keep me”

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Ramp Lead/Ramp Agent Interviews

Frequently asked questions about the roles and responsibilities of a Ramp Lead/Ramp Agent

The most similar professions to Ramp Lead/Ramp Agent are:
  • Packer
  • Material Handler
  • Forklift Operator
  • Warehouse Worker

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Ramp Lead/Ramp Agent Jobs