What does an Operations Analyst do?

An Operations Analyst is responsible for identifying and solving issues relating to the performance of the business operations. To do so, vast amounts of data and information must be analyzed and reviewed with the cooperation of the sales management and engineering departments. Depending on the industry, an operations analyst may progress into overseeing different enterprise accounts in a regional or national position.

Operations analysts often require a bachelor's degree with a master's degree in business or a related field preferred by most employers. Due to the demands of the job, a minimum of 3 years working as an analyst in a professional business work environment is required. Candidates that do well in this position possess strong attention to detail along with business acumen fueled by sharp analytical skills.

  • Review company policies and business process
  • Analyze data and information to identify business opportunities
  • Work closely with executive management to achieve outcomes based on company goals
  • Recommend and update policies and procedures to improve performance
  • Enhance workflow and cross-departmental engagements
  • Collaborate with the sales and engineering team to improve cost-effectiveness across all platforms
  • Create monthly reports to management on key findings and assessments
  • Keep updated on industry and market trends
  • Minimum 3 years as an analyst in a professional setting
  • Exceptional verbal and written communication skills
  • Strong attention to detail
  • Excellent analytical skills
  • High proficiency in Microsoft Office applications
  • Must be able to work with minimal supervision
  • Good interpersonal skills to work with different management levels
  • Strong business acumen
  • Ability to sit in front of a computer for many hours a day
EducationBachelor's Degree
Work/Life Balance
3.7 ★
Salary Range--
Career Opportunity
3.6 ★
Avg. Experience2-4 years

Operations Analyst Salaries

Average Base Pay

$61,457 /yr
Same as national average
Not including cash compensation
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$44K
Median: $61K
$87K
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Glassdoor Estimated Salary

Operations Analyst Career Path

Learn how to become an Operations Analyst, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Operations Analyst
$61,457/yr
L3
See Career Path

Operations Analyst Insights

Read what Operations Analyst professionals have to say about their job experiences and view top companies for this career.
PASSNFLYPASSNFLY
Operations Intern
Jan 24, 2020

“It was an amazing time and I could not find a better internship anywhere else!”

Democratic Progress Institute
Operations Intern
Mar 12, 2021

“management of interns didn't exist and I got the same feeling for the rest of the staff”

CitcoCitco
Operations Analyst
Jan 19, 2021

“career growth/ promotion is tough and varies greatly on which client/ team one is on.”

UpserveUpserve
Operations Intern
May 14, 2019

“This was a really good internship to get your feet wet with Operations and learn more about the field.”

Mitel NetworksMitel Networks
Operations Analyst
Feb 25, 2020

“I was given many opportunities to learn and grow in fields I was interested in.”

Althea Group
Operations Analyst
Aug 3, 2021

“Management are great to work with but no idea of the focus from any of the directors.”

Goldman SachsGoldman Sachs
Operations Analyst
Jan 24, 2020

“Bonus is based on how you did compared to your peers not how well you actually did.”

The World BankThe World Bank
Senior Operations Assistant
Mar 12, 2021

“Higher level profiles single digit hike is way way different from lower level single digit salary hike.”

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Operations Analyst Interviews

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Operations Analyst Jobs