What does an Operations Manager do?

Operations managers ensure a company or organization’s operations run smoothly and on time. They work with people, core operations, budgets, project delivery, and in company strategy. They are responsible for engaging and developing the members of the teams that they manage. Operations managers are involved in financial procedures, including invoicing. They must manage margins, costs, budgeting, and forecasting at the company.

Operations managers must match individuals to clients’ needs and balance objectives and goals equally from both sides, and they must strive to drive growth strategy and balance global needs. Sometimes they are called upon to support the production planning process or ensure key performance indicators are in place, and production targets are met. Operations managers need a minimum of a bachelor’s degree in business or management or related fields.

What responsibilities are common for Operations Manager jobs?
  • Assist the Store Manager in protecting and securing all company assets, including store cash.
  • Manage internal product support systems and train all staff.
  • Assist the Store Manager in ensuring proper staffing coverage on a daily basis.
  • Assist with all store functions and day-to-day store activities as directed by the Store Manager.
  • Adhere to cash, key and dual control policies and procedures.
  • Assist with merchandising and maintain, the checkout area to maximize impulse sales.
  • Inventory supplies and complete restock of supplies on hand.
  • Collaborate with all corporate functions to ensure program success (HR, IT, Payroll, Finance, etc).
  • Provide support to the customer, including development of support automation tools.
  • Apply project management to assist operational projects as assigned.
  • Motivate, coach, mentor and develop frontline (hourly) staff.
  • Ensure load quality, timelines, and work efficiency goals are met.
  • Manage the development, tracking and reporting of annual MM/PS KPIs.
  • Report all accidents and injuries in a timely manner.
  • Plan, direct, control, and monitor the Operations department budget(s).
  • Involved in the hiring process and customer meetings as necessary.
What are the typical qualifications for Operations Manager jobs?
  • Bachelor's or Graduate's Degree in business or operations management or equivalent experience.
  • Excellent leadership skills.
  • Good at problem solving.
  • Strong attention to detail.
  • Collaborate well with others.
  • Focused on continuous improvement for the business and personal growth.
  • Excellent critical thinking and decision making skills.
  • Strong time management skills.
  • Understand and is experienced in budgets and budget planning.
  • Is able to multitask effectively and efficiently.
EducationBachelor's Degree
Work/Life Balance
3.5 ★
Total Pay--
Career Opportunity
3.7 ★
Avg. Experience2-4 years

How much does an Operations Manager make?

Confident
$71,831 /yr
Total Pay
$58,265
 /yr

Base Pay

+
$13,566
 /yr

Additional Pay

$71,831

 / yr
$38K$193K
Most Likely Range
Possible Range
See More Insights

Operations Manager Career Path

Learn how to become an Operations Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Operations Manager
No Salary Reports
L3
L2

Average Years of Experience

0 - 1
7%
2 - 4
48%
5 - 7
26%
8+
19%
Not including years spent in education and/or training
See Career Path

Operations Manager Insights

Read what Operations Manager professionals have to say about their job experiences and view top companies for this career.
NuvalenceNuvalence
Operations
Nov 11, 2020

“Truly feel really lucky and excited to keep working hard alongside some of the best people I know!”

Oppo BrothersOppo Brothers
Head of Product & Operations
Jun 11, 2020

“It is challenging and demanding but there is a great sense of support and team work.”

AmazonAmazon
Operations Manager
Aug 2, 2021

“If you are not careful it is easy to lose a good work and life balance.”

Emapta Versatile ServicesEmapta Versatile Services
Operations Manager
Jul 27, 2020

“I would say that this company truly values its employees.They provide professional and personal development.”

AppAgentAppAgent
Operations Manager
Nov 18, 2020

“life balance is achieved and work is not only a duty but a truly exciting journey.”

Favor TechConsultingFavor TechConsulting
Collection Operations Manager
Jun 2, 2021

“Pay and good mission (tho first contract in this field from what I was told)”

Atomic DAtomic D
Operations
May 5, 2022

“Everyone is accepted and here to support one another in getting things done right and well!”

KlausKlaus
Growth Operations Manager
Mar 17, 2022

“It is amazing to work with so many likeminded people who understand what is important.”

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Operations Manager Interviews

Frequently asked questions about the role and responsibilities of operations managers

The typical day of an operations manager includes management of all aspects of a business's operations, including hiring, contracting, budgeting, and scheduling. They may also implement training programs. They're in charge of optimizing the day-to-day operations of a business, ensuring the company is able to meet its goals.

The best part about being an operations manager is that it's an important position in any business, making them in demand. Their work environment is versatile and may include both office and field time. Operations managers typically work a normal business schedule but may occasionally work weekends or evenings.

Yes, the average pay for an operations manager is $71,831 per year. Highly experienced operations managers who oversee multiple locations may earn even more, up to $193,293 per year. An operations manager position can also come with other benefits like retirement or insurance.

Working as an operations manager can be stressful at times. One of the challenges of the job is that the company relies on them to ensure the company is well-staffed with qualified employees and that they have the resources they need. It can also be a rewarding career.

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