What does an Operations Program Manager do?
Operations program managers ensure organizations meet their goals and plan, direct, and coordinate companies and organizations operational activities. They support improved organizational efficiency, specifically in administrative, programmatic, and financial operations, to accelerate the company’s development and long-term success. They accurately manage an ongoing system of collecting organizational metrics and derive insights from the data they’ve collected to recommend organizational improvements.
Operations program managers report on the data they collect to all interested parties and create customized analyses and reports on demand. They work with communications teams to build engaging and effective marketing campaigns and function as the customer service representative as needed. Operations program managers provide assistance with program and event logistics and support a program’s strategic vision and sustainability and need a minimum bachelor’s degree in communication, management, marketing, or related fields.
Average Years of Experience