What does an Operations Specialist do?
An operations specialist is responsible for the management of workflow throughout all departments within a business. The purpose of this position is to optimize daily activities and performance of the business across the board. Depending on the industry, an operations specialist may progress to a supervisory, managerial or an analyst position but will often need a bachelor's degree to do so.
At a minimum, an associate's degree is required to be an operations specialist with a bachelor's degree in business preferred. Depending on the industry or career field, you may be required to obtain advanced licenses. Candidates who do well in this position tend to work well under pressure and are able to work effectively with minimal supervision. Strong organization and time management skills are also highly valued.
- Assist the business operations manager in planning, organizing and coordinating functions relating to the operation of the business
- Maintain an updated client, customer, contractor and supplier management system
- Monitor expenses and budget in line with the finance and accounts department
- Provide recommendations and suggestions for improvements in any aspects relating to increased performance
- Help with the onboarding process including screen and interviewing candidates
- Train new hires as necessary and ensure policies and procedures are followed
- Keep up to date with the current market trends and industry forecasts
- Coordinates with different departments to achieve optimal work production across the board
- Proven experience in working in business operations or sales operations
- Strong problem-solving and analytical skills
- Good social and presentation skills
- Excellent oral and written communication skills
- High self-initiative with the ability to work well under pressure
- Able to work effectively with minimal supervision
- Knowledge of handling general office equipment
- Proficient in technology especially Microsoft Office applications
- Physical capability of standing or sitting for long hours each work day
How much does an Operations Specialist make near United States?
Operations Specialist Career Path
Learn how to become an Operations Specialist, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Operations Specialist Insights
“I worked alongside some really great people who genuinely cared for one another both personally and professionally.”
“I had a great boss who helped with any issues and always try to keep things positive”
“I liked to work there the team was great and I had an amazing team leader”
“Endless learning opportunities with one of the best managers[Vasu and Freddie I am talking about you guys :) ]”
“Training is not organized and they can make you feel bad for not knowing everything immediately.”
“Working in an emerging industry has been an incredible opportunity to learn and grow career.”
“Great way to get in the door of the professional world and start your career.”
“Great overall exposure to every aspect of the operation and they have the best training program in the world.”
Operations Specialist Interviews
Frequently asked questions about the roles and responsibilities of an Operations Specialist
- Operations Manager
- General Manager
- Food and Beverage Manager
- Restaurant Manager
Get anonymous career insights from your peers
I was promoted a few months ago and was just informed that my annual performance review is canceled and no annual raise will be awarded since I received a promotion this year. Is this normal?