What does a Teller do?

Tellers are responsible for handling customer transactions and helping with account related inquiries at banks. This most typically includes processing account deposits and withdrawals for a variety of account holders. Some tellers are also responsible for other banking services, including creating accounts, managing safety deposit boxes, and helping customers order replacement checks.

Tellers usually have a high school diploma, as well as some experience with handling cash and interacting with consumers in a retail or service-based environment. Tellers can oftentimes advance into senior teller positions and then into other banking services, like mortgages and loans.

  • Perform routine bank telling tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks
  • Open and close a variety of types of accounts, process address changes, and collect security box rental fees
  • Maintain and balance the cash drawer on a daily basis by accounting for cash assigned, received, and disbursed
  • Comply and stay up-to-date with applicable laws and regulations
  • Promote strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features
  • Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery
  • Actively contribute to meet the branch business goals, as well as individual sales and customer service goals
  • Accurately close out the the teller terminal and remit daily work to supervisor
  • High school diploma or equivalent (GED) required
  • 1-2 years of experience as a teller or in a related field preferred
  • Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to use a calculator and a computer
  • Ability to use Microsoft Office products
  • Experience with financial institution software systems preferred
  • Cash handling, customer service, and/or sales experience preferred
  • Ability to stand for long periods of time

Average Years of Experience

0 - 1
14%
2 - 4
6%
5 - 7
0%
8+
80%

Common Skill Sets

Military Experience
Professionalism
Multilingual
Leadership
Fluent English
IN Spanish
Relationship-building
Effective Communication

Teller Seniority Levels

L2
Teller
$353,086/yr
L3
Senior Teller
$32,386/yr
L4
Lead Teller
$34,668/yr
Call Center Representative
10% made the transition
Customer Service Manager
13% made the transition
See Career Path

Teller Salaries

Average Base Pay

$30,000 /yr
Same as national average
Not including cash compensation
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$20K
Median: $30K
$39K
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Glassdoor Estimated Salary

Teller Jobs