What does a Patient Care Technician do?
Patient care professionals perform a range of support tasks to assist in the care of patients in a medical setting. These tasks include providing direct patient care or assisting with treatment procedures. They also help with basic daily patient needs such as meals and grooming. They support nurses and other staff in completing routine tasks. They may be responsible for clerical duties and may also perform some light housekeeping or maintenance tasks. Their role may also involve record-keeping and maintaining or organizing patient-related data and documents.
Patient care professionals have at least a high school diploma, and ideally have some experience in a healthcare support role. Depending on the specific position and location, there may be licensing or certification requirements. They must be organized and detail oriented. These roles require patience and good patient relations skills.
- Maintain confidentiality of patient and unit care data.
- Utilize patient communication boards and update each shift.
- Stock linen and supplies in patient holding as needed.
- Ensure collection of lab specimens by appropriate lab courier.
- Work independently, be self-directed and contribute as a member of a team.
- Help to ensure that follow-up to patient requests is timely.
- Assist patients with tending to personal care and activities of daily living.
- Perform clerical duties relating to patient admission, discharge and transfer.
- Submit timely, complete, legible and accurate documentation as required.
- Serve and collect food trays and feed patients requiring help.
- Assist with orientation and training of new department staff.
- Ensure personal hygiene and comfort care is delivered to all patients.
- Assist physicians in obtaining reports from lab, radiology, etc.
- Standing for long periods of time (8 to 12 hours).
- Fulfill all compliance responsibilities related to the position.
- Change bed linens, run errands, direct visitors, and answer telephone.
- Deal effectively with patients, visitors, situations, and other care team members, while maintaining emotional control.
- Communicate with food services to ensure appropriate patient diets.
- Provide clerical and secretarial services to the nursing unit.
- Associate's or Bachelor's Degree in nursing or business administration or GED/High School Degree and equivalent experience.
- Can collaborate using professionalism and leadership.
- A critical thinker who strives for continuous improvement.
- Can assist patients with life skills such as bathing, dressing, toileting, and grooming.
- Fluent in HIPAA procedure and protocols.
- Sound professionalism and time management skills.
- Comfortable with procedures such as cardiopulmonary resuscitation and ultrafiltration.
- Can adhere to writing protocols and send information such as PDFs, emails, and other correspondence to patients.
How much does a Patient Care Technician make?
Patient Care Technician Career Path
Learn how to become a Patient Care Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Patient Care Technician Insights
“This is a fun and rewarding work environment where I always felt comfortable and respected.”
“Salary is not competitive starting salary is 22 an hour that is it and the demands increases”
“However when I left they did change the director and my personal manager was great.”
“I have been working with Elite Body Sculpture since 2016 and I have nothing but great things to say.”
“Find great clients and develop good relationships with them and you'll love your job.”
“I was able to work with some great doctors and get to learn more about a doctors perspective.”
“Great work experience for entry into hospital systems I really love my job and everyone I work with.”
“I did such a good job and took the position and she got me fired two weeks later.”
Patient Care Technician Interviews
Frequently asked questions about the roles and responsibilities of a Patient Care Technician
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