A patient account representative manages several tasks related to patient accounts for hospital and clinical facilities. Daily duties include processing claims, collecting payments, resolving problems, attending to inquiries regarding an account. Due to the nature of the job, patient account representatives have to interact with and manage patients on a regular basis.
Although most companies accept a minimum of a high school diploma, most prefer an associate's degree. Proven experience as a patient account representative is often required with a mandatory proficiency in computer software and technology. Strong candidates possess a strong understanding of calculations and medical terminology with exceptional analytical, verbal and written communication skills. The physical ability to sit in front of a computer screen for long hours at a time is required.
Average Years of Experience
Common Skill Sets