What does a Personal Lines do?

Patient care representatives support and assist patients in preparing for a medical procedure, hospital admission, or other treatment process. They often serve as a coordinator or liaison who communicates instructions and updates to patients and ensures that all required paperwork and other mandatory steps have been completed. They perform a range of clerical and administrative support tasks, including compiling and processing admission documents and discharge orders. They also explain procedures and provide patients with resources and information.

Patient care representatives have at least a high school diploma, but additional education or training is an asset. Experience working in a healthcare setting is helpful. They must be organized and detail oriented with good patient relations skills. Proficiency with common office software programs such as Excel is expected.

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Education--
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience8+ years

Personal Lines Salaries

Average Base Pay

$48,586 /yr
Same as national average
Not including cash compensation
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$27K
Median: $49K
$87K
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Glassdoor Estimated Salary

Personal Lines Career Path

Learn how to become a Personal Lines, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

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Personal Lines Insights

Read what Personal Lines professionals have to say about their job experiences and view top companies for this career.
Belgravia CentreBelgravia Centre
Patient Care Representative
Sep 2, 2021

“Good sized team so you get to work alongside others closely and get to know everyone you work with.”

CandidCandid
Care Specialist
Nov 13, 2019

“Our manager is the best at giving us busy work and micromanaging our every move.”

Avante at Leesburg
Patient Care Assistant (PCA)
Jul 22, 2021

“Pay was good but not worth it”

Saint Alphonsus Health SystemSaint Alphonsus Health System
PSR I
Oct 1, 2021

“Great doctors and people to work with”

Abstrakt Marketing GroupAbstrakt Marketing Group
Lead PSR
Oct 14, 2020

“good pay and my boss was cool”

Indiana University HealthIndiana University Health
Patient Care Assistant (PCA)
Feb 24, 2021

“Pay is not fair based on duties required and expected.”

SpringstoneSpringstone
Patient Care Assistant
Jul 20, 2019

“Entry level pay isn't competitive.”

Abstrakt Marketing GroupAbstrakt Marketing Group
PSR III
Aug 18, 2020

“I had a great time getting to know people and make connections.”

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Personal Lines Interviews

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