What does a Practice Administrator do?
Practice managers are responsible for the daily operations of a medical office or clinic, from managing staff to handling patient interactions. Duties include assisting with the onboarding process of new hires, providing training for staff, ensuring legal obligations are met and handling patient complaints and concerns effectively. In terms of career advancement, a practice manager may progress into a directorial or executive role.
Practice managers almost always have an undergraduate degree in nursing or healthcare management. Due to the level of control given to practice managers, most companies require extensive experience working in a managerial position in a clinical or medical setting. Beyond a strong understanding of administrative healthcare systems, successful practice managers also possess excellent customer service, strong leadership and organizational skills.
- Manage and oversee the business affairs of healthcare practices
- Supervise and oversee the overall staff performance
- Screen and interview candidates for job openings
- Provide training and educational material for staff
- Ensure legal obligations are met at all times
- Handle patient complaints and concerns
- Greet patients who enter the facilities with warmth
- Maintain updated medical records of patients
- Proven experience working in a managerial position in a clinical or medical setting
- Strong understanding of healthcare administration and management
- Familiar with administrative software for healthcare systems
- Excellent verbal and written communication skills
- Strong leadership and organizational skills
- Excellent customer service with a client focus
- Flexible to work weekends and overtime where required
- Able to travel to meetings and to attend conferences as necessary
- Able to sit, stand and move around for long hours at a time
How much does a Practice Administrator make?
Base Pay
Additional Pay
$91,233
/ yrPractice Administrator Career Path
Learn how to become a Practice Administrator, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Practice Administrator Insights
Brave Care“Overall I’m super impressed and I highly recommend checking out career opportunities at Brave Care!”
The Children's Clinic“Everyone works as a team to provide the best medical care to our patients and we have fun too.”
Banfield“I am provided with incredible development opportunities and encouraged to invest in my teams development daily.”
CVS Group“I find the role fulfilling and I have great support from other members of my team and the wider group.”
Banfield Pet Hospital“I have had opportunities to grow within my own position and develop towards the next one.”
Kirkland & Ellis“Kirkland is an amazing firm but it is the people who make it that way.”
“It was a great job opportunity to get my foot in the door to the medical aesthetics field.”
“Most all people are helpful and great to work with.”
Frequently asked questions about the roles and responsibilities of a Practice Administrator
When working as a Practice Administrator, the most common skills you will need to perform your job and for career success are Cardiopulmonary Resuscitation, Microsoft Powerpoint, Collaboration, ANCC, and Microsoft Outlook.
- Office Administrator
- Administrative Coordinator
- Office Manager
- Administrative Assistant
The most common qualifications to become a Practice Administrator include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.