What does a Program Analyst do?
A program analyst is responsible for the development of new and improved computer programs. Typical duties for this position include creating language codes for programs, testing functionality and reviewing errors to troubleshoot issues. Additional tasks may include providing support and training to relevant personnel to use the computer programs designed effectively. Depending on the internal organizational structure of the company, program analysts may progress into a managerial or executive position.
Program analysts typically hold a minimum of a bachelor's degree in computer science or a related field. Most companies require prior experience working as a program analyst and an existing portfolio of successful programs created is highly desired. Valuable skills of this position include a high proficiency in technology and coding, strong attention to detail and excellent communication skills. As this job requires long hours in front of a computer every day, program analysts must be physically able to sit for long periods at a time.
- Collect datasets and information regarding customer problems in the industry
- Analyze the datasets and information to produce reports, forecasts and recommendations for the creation of a new program
- Develop new and improved computer programs as required of the business
- Create language codes for programs and review it for errors
- Test the functionality of the program and troubleshoot the issues
- Create documentation to help users understand how to use the program effectively
- Optimize programs to be user-friendly, efficient and effective
- Correspond with relevant departments to retrieve feedback from beta testers
- Prior experience as a program analyst preferred
- High proficiency in computer technology and programming
- Excellent verbal and written communication skills
- Exceptional presentation and reporting skills
- Strong research and analytical abilities
- Passionate about creating solutions for customer problems
- Sharp attention to detail for troubleshooting errors
- Able to work efficiently with minimal supervision
- Able to sit in front of a computer for long hours at a time
How much does a Program Analyst make?
Program Analyst Career Path
Learn how to become a Program Analyst, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Program Analyst Insights
“Leadership on my project was excellent and great at managing client expectations so you could get your work done.”
“A great and better platform to learn new things to build our own capability and skills.”
“More career growth would be great and promoting from within should be increased”
“best place to work and innovative ourself”
“I frequently got work or was asked to assist on items extremely last minute that other people essentially did not want to do.”
“Good and understanding manager.”
“Great and smart people to work with.”
“This is the best company for starters who don't have much experience and you can learn a lot.”
Program Analyst Interviews
Frequently asked questions about the roles and responsibilities of a Program Analyst
- Program Manager
- Operations Program Manager
- Technical Program Manager
- Systems Analyst