What does a Quality Assurance Manager do?
Quality assurance managers help companies establish their quality regulations for products and employees. They help develop and maintain a company's quality standards and design, implement, and improve a company's current quality standards. They find possible growth areas through their analysis and assessments. Quality assurance managers assist in the recruiting process where they train, motivate, coach, and correct company employees to ensure they meet standards. They create reports to track employee progress and formulate strategies that increase productivity, and review processes to align them with current trends. They prepare documentation and reports by collecting, analyzing, and summarizing information and trends at the company, including failed prophecies, stability studies, recalls, and corrective actions taken.
Quality assurance managers develop department plans by conducting hazard analysis and identifying critical control points and preventive measures. They establish limits and monitor procedures and observe corrective actions and verification procedures while keeping an eye on inventory. Quality assurance managers need an associate’s or a bachelor’s degree in business or related fields and work experience in quality assurance.
- Manage and provide technical support for BYMT internal quality lab.
- Develop new approaches to solve problems identified during quality assurance activities.
- Author and review SOPs, policies to ensure compliance and adherence to regulations operations.
- Estimate testing efforts, prioritize, plan and coordinate testing activities.
- Support implementation of cost, quality, and service improvement initiatives.
- Provide internal training to ensure QA standards are taught and implemented.
- Lead investigation teams and ensure proper close out and follow up.
- Review all documentation, including BPRs and monitoring data.
- Display understanding of the project's value proposition for the customer.
- Authorize changes in procedures to help minimize product waste.
- Maintain and update local, state, and federal programs.
- Act as a backup to the quality assurance manager as needed.
- Control and distribute work instructions, forms, and logs in all departments.
- Actively support escalated issues from both internal and external customers.
- Develop others and ensure training and learning of team members.
- Manage the design and implementation of site policies and procedures.
- Review complaints, concerns or questions relative to compliance issues.
- Responsible for coordination, implementation, and maintenance of QA program.
- Make decisions independently and notify management of action taken.
- Develop and maintain cooperative and courteous relationships with fellow employees,
- Participate in design, code and test plan reviews as needed and provide appropriate recommendations.
- Bachelor's or Graduate's Degree in computer engineering, computer science, engineering, or food science or equivalent experience.
- Can participate in Agile ceremonies including daily scrums.
- Familiar with test automation and other automation tools.
- Conduct test strategy and execution.
- A problem solver with strict attention to detail.
- Comfortable with frameworks, scripting, and debugging.
- Fluency in cloud software and systems.
How much does a Quality Assurance Manager make near United States?
Quality Assurance Manager Career Path
Learn how to become a Quality Assurance Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Quality Assurance Manager Insights
“She was honestly one of the most incompetent and unprofessional people I have ever worked with.”
“The company is rapidly growing so there is much opportunity to learn and advance your career.”
“Growth can be a little slow once you get to the top of the established career path.”
“Too much of freedom is not very good for sometime for someone not self initiative.”
“Commuter benefits if you don't drive or electric vehicle charging if you have an EV.”
“The start is great but we have a long way ahead to make this the best place to work.”
“knit group of people who encourage each other to bring the best out of them.”
“While working with this company I have got numerous opportunities to learn and grow and many a times have got to work independently .”
Quality Assurance Manager Interviews
Frequently asked questions about the role and responsibilities of QA managers
A quality assurance (QA) manager spends their workday checking for inconsistencies or problems in a company's products. They work with management and product development teams to establish quality standards that the products must meet. They monitor tests to ensure compliance with all quality guidelines and establish corrective measures where needed.
Becoming a QA manager can be the start of a lucrative career. QA managers are a vital part of a company's production and workflow, and they are highly valued in companies with expensive or high-yield products since they can identify quality issues before the product reaches the consumer. Job growth is expected, especially in software and IT management.
Yes, in the United States, on average, successful QA managers earn $117,124 per year. Those who develop work experience, training, or particular expertise may earn up to $149,792 per year, with additional bonus incentives available in some industries and companies.
Working as a QA manager requires certain skills that some may consider slightly difficult. QA managers are among the final testers of a product, so attention to detail and focus are vital. These individuals may feel pressure to ensure the final product's quality, which can be stressful. QA managers need to multi-task and be able to solve problems quickly. They may also be asked to work long hours during a product launch, test phase, or deadline.