What does a Quality Assurance Manager do?

Quality assurance managers help companies establish their quality regulations for products and employees. They help develop and maintain a company's quality standards and design, implement, and improve a company's current quality standards. They find possible growth areas through their analysis and assessments. Quality assurance managers assist in the recruiting process where they train, motivate, coach, and correct company employees to ensure they meet standards. They create reports to track employee progress and formulate strategies that increase productivity, and review processes to align them with current trends. They prepare documentation and reports by collecting, analyzing, and summarizing information and trends at the company, including failed prophecies, stability studies, recalls, and corrective actions taken.

Quality assurance managers develop department plans by conducting hazard analysis and identifying critical control points and preventive measures. They establish limits and monitor procedures and observe corrective actions and verification procedures while keeping an eye on inventory. Quality assurance managers need an associate’s or a bachelor’s degree in business or related fields and work experience in quality assurance.

What responsibilities are common for Quality Assurance Manager jobs?
  • Manage and provide technical support for BYMT internal quality lab.
  • Develop new approaches to solve problems identified during quality assurance activities.
  • Author and review SOPs, policies to ensure compliance and adherence to regulations operations.
  • Estimate testing efforts, prioritize, plan and coordinate testing activities.
  • Support implementation of cost, quality, and service improvement initiatives.
  • Provide internal training to ensure QA standards are taught and implemented.
  • Lead investigation teams and ensure proper close out and follow up.
  • Review all documentation, including BPRs and monitoring data.
  • Display understanding of the project's value proposition for the customer.
  • Authorize changes in procedures to help minimize product waste.
  • Maintain and update local, state, and federal programs.
  • Act as a backup to the quality assurance manager as needed.
  • Control and distribute work instructions, forms, and logs in all departments.
  • Actively support escalated issues from both internal and external customers.
  • Develop others and ensure training and learning of team members.
  • Manage the design and implementation of site policies and procedures.
  • Review complaints, concerns or questions relative to compliance issues.
  • Responsible for coordination, implementation, and maintenance of QA program.
  • Make decisions independently and notify management of action taken.
  • Develop and maintain cooperative and courteous relationships with fellow employees,
  • Participate in design, code and test plan reviews as needed and provide appropriate recommendations.
What are the typical qualifications for Quality Assurance Manager jobs?
  • Bachelor's or Graduate's Degree in computer engineering, computer science, engineering, or food science or equivalent experience.
  • Experience with SQL, APIs, Jira, Javascript, JAFA, Python, C, and UI Design systems and software.
  • Can participate in Agile ceremonies including daily scrums.
  • Familiar with test automation and other automation tools.
  • Conduct test strategy and execution.
  • A problem solver with strict attention to detail.
  • Comfortable with frameworks, scripting, and debugging.
  • Fluency in cloud software and systems.
EducationBachelor's Degree
Work/Life Balance
3.7 ★
Total Pay--
Career Opportunity
3.8 ★
Avg. Experience2-4 years

How much does a Quality Assurance Manager make?

Quality Assurance Manager Career Path

Learn how to become a Quality Assurance Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

QA Manager
$120,353/yr
Senior QA Manager
$144,777/yr
Lead QA Manager
$177,729/yr
Quality Assurance Manager

Years of Experience Distribution

0 - 1
18%
2 - 4
39%
5 - 7
29%
8+
14%
Not including years spent in education and/or training

Quality Assurance Manager Insights

Read what Quality Assurance Manager professionals have to say about their job experiences and view top companies for this career.
SystangoSystango
Senior QA Lead
Jun 16, 2020

“I feel so grateful to work with so much of young talents and energetic geeks here.”

THRIV Drink ProjectTHRIV Drink Project
Food Safety/Quality Assurance Manager
Jul 11, 2022

“The company is rapidly growing so there is much opportunity to learn and advance your career.”

TINYpulseTINYpulse
QA Lead
Oct 3, 2021

“Too much of freedom is not very good for sometime for someone not self initiative.”

Whip MediaWhip Media
Quality Assurance Manager
Jul 1, 2021

“Commuter benefits if you don't drive or electric vehicle charging if you have an EV.”

Menasha PackagingMenasha Packaging
Quality Assurance Lead
Jun 29, 2021

“While working with this company I have got numerous opportunities to learn and grow and many a times have got to work independently .”

Axiell GroupAxiell Group
QA Consultant
Apr 19, 2021

“Good place to work and work life balance is also good”

CG Power and Industrial SolutionsCG Power and Industrial Solutions
Senior Manager, Quality Assurance
May 11, 2020

“Nice place to work and members are cooperative”

Conrad Hotels & ResortsConrad Hotels & Resorts
Training and Quality Assurance Coordinator
Jun 21, 2021

“The promotion potential was not the best for my particular position but the team worked really hard to help find a better position.”

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Quality Assurance Manager Interviews

Frequently asked questions about the role and responsibilities of QA managers

A quality assurance (QA) manager spends their workday checking for inconsistencies or problems in a company's products. They work with management and product development teams to establish quality standards that the products must meet. They monitor tests to ensure compliance with all quality guidelines and establish corrective measures where needed.

Becoming a QA manager can be the start of a lucrative career. QA managers are a vital part of a company's production and workflow, and they are highly valued in companies with expensive or high-yield products since they can identify quality issues before the product reaches the consumer. Job growth is expected, especially in software and IT management.

Working as a QA manager requires certain skills that some may consider slightly difficult. QA managers are among the final testers of a product, so attention to detail and focus are vital. These individuals may feel pressure to ensure the final product's quality, which can be stressful. QA managers need to multi-task and be able to solve problems quickly. They may also be asked to work long hours during a product launch, test phase, or deadline.

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Quality Assurance Manager Jobs