What does a Quality Specialist do?

Quality specialists are responsible for monitoring, inspecting, and proposing measures to correct or improve a company's final products and processes to meet established quality standards. They prepare and implement quality assurance policies and procedures and perform routine inspections and quality tests. They identify and resolve workflow and production issues and ensure that standards and safety regulations at the company are observed. The address and discuss issues and proposed solutions with superiors and document activities creating audit reports. They make recommendations for improvement and create training materials and operating manuals.

Quality specialists also elaborate on the sampling and guidelines procedures for collecting and reporting quality data and oversee implementation to ensure inspection efficiency. They analyze customer grievances and other non-compliance issues and make their recommendations based on their findings. They ensure the company continues to comply with industry regulatory and quality requirements, analyze audit outcomes, carry out appropriate corrective procedures, and oversee risk management procedures. Quality specialists need a minimum high school diploma or equivalency and certification in quality assurance.

What responsibilities are common for Quality Specialist jobs?
  • Identify gaps in efficient process workflow and suggests steps for supplier quality process improvement.
  • Collect, prepare and analyze data for corrective action and process improvement.
  • Support production operations and critical business situations.
  • Ensure materials and products meet defined product specifications and standards.
  • Provide clear direction for change and assists in change management.
  • Document the results of all inspections.
  • Review, compile, and analyze information to prepare reports.
  • Utilize data monitoring tools to highlight analysis priorities.
  • Accept responsibility for own safety and that of others.
  • Assist in defining and improving processes as part of a team.
  • Responsible for the revision or development of new material specifications.
  • Investigate quality issues to identify root causes and ensure issues are addressed and resolved.
  • Play an active role in the development of inspection requirements.
  • Analyze all customer feedback for trends and continuous improvement.
  • May be required to lift and transport up to 40 pounds.
  • Prepare and present materials/findings both internally and externally.
What are the typical qualifications for Quality Specialist jobs?
  • Associate's or Bachelor's Degree in business, computer science or engineering, or high school diploma and equivalent experience
  • Strong critical thinking and problem-solving skills.
  • Proficient with Microsoft Office Suite, particularly Excel and PowerPoint.
  • Meticulous attention to detail.
  • Requires leadership abilities and good communication skills.
  • Experience with Enterprise Resource Planning programs.
Education--
Work/Life Balance
3.6 ★
Total Pay--
Career Opportunity
3.4 ★
Avg. Experience2-4 years

How much does a Quality Specialist make?

Quality Specialist Career Path

Learn how to become a Quality Specialist, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Average Years of Experience

0 - 1
22%
2 - 4
62%
5 - 7
5%
8+
11%
Not including years spent in education and/or training
See Career Path

Quality Specialist Insights

Read what Quality Specialist professionals have to say about their job experiences and view top companies for this career.
CelesticaCelestica
Quality Technician
Nov 11, 2021

“Main benefit was at the freedom to do pretty much whatever I wanted within the scope of the job.”

Ideas2ITIdeas2IT
Senior Quality Specialist
Sep 15, 2021

“And the best part is...you have the advantage of working on the latest cutting edge technologies here.”

CellinkCellink
Quality Technician
Jan 5, 2022

“Good and amazing team work.”

Johnson MattheyJohnson Matthey
Graduate Customer Quality Specialist
Mar 5, 2021

“Incredibly pleasant and understanding people to work with.”

EJ GroupEJ Group
Quality Technician
Jan 15, 2021

“401k and medical insurance the best in Oklahoma.”

TRIMEDXTRIMEDX
Quality Specialist
Feb 28, 2022

“There is little to no training and I have yet to see any real and honest accountability.”

StemExpressStemExpress
Quality Specialist
Aug 16, 2021

“They have paid for training and certification fees for two different certifications since I started here.”

WebhelpWebhelp
Ads Quality Rater
Apr 28, 2022

“Good Training pay was ok”

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Quality Specialist Interviews

Frequently asked questions about the roles and responsibilities of a Quality Specialist

The most similar professions to Quality Specialist are:
  • Quality Engineer
  • QA Engineer
  • Quality Manager
  • QA Manager

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