What does a Repair Technician do?
Repair technicians provide repair and maintenance services for vehicles, equipment, appliances, computers, or other machinery or systems. Depending on the nature of the item needing repair, these services may be performed in the shop or onsite at the client’s business or residence. Repair technicians commonly use diagnostic tools to identify and assess the problem. They provide a cost estimate and timeline for anticipated repairs, and complete the work upon client approval. They also provide routine maintenance, customization, and troubleshooting.
Repair technicians typically have completed a training program or earned a technical certification. Some roles may also have licensing requirements. They must have good analytical abilities and problem-solving skills. Experience using computerized diagnostic tools is an advantage. These positions can be physically challenging and may involve working under strenuous conditions.
- Troubleshoot, identify problems, and perform basic mechanical or electrical repairs.
- Read and follow written technical service procedures to determine unit performance.
- Understand and maintain all safe work practices and rules.
- Read and understand work order and record repairs correctly.
- Perform assigned work while maintaining efficiency, yield, and quality standards.
- Maintain accurate records (time, repair orders and parts usage) on computer.
- Perform other related duties as required or directed.
- Provide information to customers regarding repair status and quotations.
- Assist with management of the store in the Store Team Leader's absence.
- Participate in all safety meetings, training requirements, and team meetings
- Complete invoices, daily route sheets, and weekly reports as required.
- Work with the senior technician to inspect and validate repair parts.
- Frequent bending, crouching, stooping, kneeling, squatting, overhead reaching, climbing ladders.
- Communicate statuses of repair with the production manager frequently.
- Ability to interface with store associates, suppliers and customers in a respectful and effective manner.
- Assist field service technicians with terminal related problems or in obtaining necessary supplies.
- Order inventory for all areas and operations to ensure restaurant is stocked with appropriate levels of product.
- Work performed in a shop setting due to location of tools and customer vehicles.
- Bachelor's Degree in electrical engineering, computer science, electrical technologies or electronics or equivalent experience.
- Quick learner who pays careful attention to detail.
- Comfortable preparing cost estimates.
- Solid command of English language and good communication skills.
- Strong problem solving and decision making abilities.
- Requires good manual dexterity.
How much does a Repair Technician make?
Repair Technician Career Path
Learn how to become a Repair Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Repair Technician Insights
“The pay was good and only having to work 7 hours and getting paid 8 on 3rd was nice.”
“Small firm which means not much cases given and no career progression other than being retained as a lawyer.”
“The best reasons why I should work at Starbucks is bc I am good at making coffee”
“Boss was knowledgeable and liked to teach”
“Enjoyed people I worked with and Mgt was fair”
“Another issue that I came across is for 12 hour shift we only had 1 hour break which is not enough.”
“I really do not understand why people take this job and then complain about the work.”
“Good pay which is very good”
Repair Technician Interviews
Frequently asked questions about the roles and responsibilities of a Repair Technician
When working as a Repair Technician, the most common skills you will need to perform your job and for career success are Excellent Communication, Test Equipment, Computer Literate, Product Knowledge, and Operating Systems.
- Service Technician
- Automotive Technician
- Maintenance Manager
The most common qualifications to become a Repair Technician include a minimum of a Associate's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.