What does a Resident Manager do?

Resident managers are assistants or general managers who reside at a hotel or rental property and oversee its maintenance and budget, train employees, and assist and address issues that arrive at the site. They help new tenants while moving in, resolve tenant disputes, enforce relevant building rules, and collect rents to deliver to management. Resident managers are often on call for emergencies and need experience with building maintenance, utilities, and landscaping.

Resident managers show vacant units to prospective residents and ensure new residents understand the terms when signing a lease agreement. They resolve tenant disputes, including noise complaints and relevant concerns to all parties’ satisfaction and perform light maintenance and landscaping. They connect with vendors and repair subcontractors including a plumber or electrician when necessary. Resident managers need a high-school diploma or GED certificate and experience with building maintenance and management.

What responsibilities are common for Resident Manager jobs?
  • Ensure that related resident care expenses are within budget.
  • Manage tracking and evaluation of the residential curriculum.
  • Supervise staff directly and act as a team leader.
  • Assist in managing the overall activities of a project(s), and supervise the project crew.
  • Monitor care services to ensure that residents' rights and needs are met.
  • Manage the day-to-day operations of a housing community of students.
  • Account for student charges for private and public area damages.
  • Help residents to be aware of and to use available community support services.
  • Maintain ongoing focus on safety and best practice within the program.
  • Inspect work of custodial to ensure cleanliness and proper methods of work.
What are the typical qualifications for Resident Manager jobs?
  • Bachelor's Degree in business or psychology.
  • Strong command of English language and good communication skills.
  • Comfortable serving in an advocacy role.
  • Exhibit strong leadership and problem solving skills.
  • Proficient with Microsoft Office Suite, especially Excel.
Work/Life Balance
2.9 ★
Total Pay--
Career Opportunity
3.3 ★
Avg. Experience8+ years

How much does a Resident Manager make?

$64,718 /yr
Total Pay

Base Pay


Additional Pay


 / yr
Most Likely Range
Possible Range
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Resident Manager Career Path

Learn how to become a Resident Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Resident Manager

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Resident Manager Insights

Read what Resident Manager professionals have to say about their job experiences and view top companies for this career.
Hebrew Academy For Special ChildrenHebrew Academy For Special Children
Residence Manager
Oct 20, 2021

“Management is nice and is interested in developing you as a manager but it isn’t such proactive development.”

Quinnipiac UniversityQuinnipiac University
Residence Hall Director
May 16, 2022

“The salary was good (for the field) however was not worth the stress.”

Kenton Pointe Assisted Living CommunityKenton Pointe Assisted Living Community
Residence Director
Sep 28, 2022

“Staff works well together to make sure the best care is delivered to the residents.”

University of MassachusettsUniversity of Massachusetts
Residence Director
May 1, 2022

“Everyone I know is currently overworked because we have so many open positions and can't fill them.”

Castle GroupCastle Group
Resident Service Specialist
Jun 7, 2022

“I enjoy how friendly everyone is and helping my teammates in the same way they help me.”

Resident Supervisor
Oct 13, 2022

“Stressful but manageable the pay wasn't good”

Seven Hills FoundationSeven Hills Foundation
Assistant Resident Director
Nov 2, 2021

“I enjoy thr work and feel fulfilled and the benefits are pretty good”

Residential Advisor
Dec 21, 2022

“interaction with many people fun and enjoyable work”

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Resident Manager Interviews

Frequently asked questions about the roles and responsibilities of a Resident Manager

The most similar professions to Resident Manager are:
  • Service Coordinator
  • Property Manager
  • Community Manager
  • Marketing Manager

Related Careers

Service Coordinator
No skills overlap
Property Manager
No skills overlap
Community Manager
No skills overlap
Marketing Manager
No skills overlap

Resident Manager Jobs