What does a Sales Operations Manager do?
The Sales Operations Manager is responsible for the processes, tools, and technologies that support the Sales and Marketing teams of a company. These tools are often collectively referred to as Customer Relationship Management (CRM). As a Sales Operations Manager, your duties will range from providing guidance about market trends, to developing resources and tracking long term sales data for individual stores, as well as the entire domestic chain of stores.
Becoming a Sales Operations Manager will require an undergraduate degree in Business, Technology, Marketing, or a related field. You will also be required to have previous managerial experience and an understanding of business processes and products. Having previous experience working in a company will be valuable if you seek to become a Sales Operations Manager although it is not required.
- Track long term sales data
- Implement new technologies as needed to support marketing and sales teams
- Serve as a liaison between teams and upper management
- Follow ethical practices with consumer and customer data
- Assist marketing teams in determining customer outreach methods
- Monitor and assist with customer retention
- Train staff on new technology and software
- Assist with account management
- Strong analytical skills
- Ability to perform advanced computing functions
- Familiarity with databases and sales software
- Familiarity with Microsoft Office including Access and Excel
- Strong communication skills
- Three + years in a Managerial position with increasing responsibility
- Ability to problem solve
- Ability to work well in groups
- Ability to multitask
How much does a Sales Operations Manager make near United States?
Sales Operations Manager Career Path
Learn how to become a Sales Operations Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Sales Operations Manager Insights
“Good people who genuinely want to do the best for Rackspace and work with integrity.”
“Jacobs is serious about supporting you professional develop goals and provides many opportunities for you to grow in your career.”
“Quarterly contracts with clients which means potential job loss if the contract isn’t renewed.”
“One of the most rewarding aspects of my job is the opportunity to utilize my expertise in proposing and prioritizing projects.”
“I know I work for RXO (company name) but its the several leaders who have greatly impacted me on my career path.”
“Salary is good but you'll be a doing a few person's roles for a while but that's what makes it interesting.”
“The people here are amazing and great to work with.”
“Everyone was so engaging and warm and truly cared about my personal development.”
Sales Operations Manager Interviews
Frequently asked questions about the roles and responsibilities of a Sales Operations Manager
- Channel Sales Manager
- Regional Sales Manager
- Field Sales Representative
- Sales Representative
Get anonymous career insights from your peers
Hi all, need a little bit of career advice! I m currently early stage of my pregnancy and been approached by a recruiter for another role thats a 60% pay increase. The new job feels 100% better than my current role but I am also fear the risk of joining another new company while pregnant + risk of being sabotage on my probation if they found out I m pregnant. Any moms out there be able to give me some advice? To go or not to go? Context: I am in tech sales