What does a Senior Client Services Administrator do?

Service administrators provide administrative support and perform customer relations duties in the service department of an automotive shop or equipment repair facility. They support and work in close collaboration with the service manager. They greet and assist customers, coordinate appointments and services, and process service-related paperwork. They collect payment and complete payment processing transactions, maintain billing records and invoices, and handle light bookkeeping duties. They assist with resolving any customer concerns or issues, with the goal of maintaining high standards of customer satisfaction.

Service administrators typically have at least a high school diploma, although additional training or education is helpful. They commonly have a background in administrative support or customer service. They should have strong customer relations skills and proficiency with common office software programs such as Excel.

Education--
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience2-4 years

Senior Client Services Administrator Salaries

Average Base Pay

$59,701 /yr
Same as national average
Not including cash compensation
See More Insights
$41K
Median: $60K
$87K
See More Insights
Glassdoor Estimated Salary

Senior Client Services Administrator Career Path

Learn how to become a Senior Client Services Administrator, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

See Career Path

Senior Client Services Administrator Insights

Read what Senior Client Services Administrator professionals have to say about their job experiences and view top companies for this career.
HUB InternationalHUB International
Client Services Administrator
Jan 9, 2021

“Our benefits are expensive in relation to salary and I wish we had more options.”

We Are With YouWe Are With You
Service Administrator
Apr 7, 2021

“More training and development would be good”

Schneider ElectricSchneider Electric
Field Service Planner
Oct 8, 2020

“performing teammates had three 10/10s from customers but it was never recognised by NOC management.”

AgileOneAgileOne
Senior Client Service Administrator
Apr 8, 2021

“I was thankful to have a job at the moment but looking back there is so many better opportunities.”

Patient Choice
Customer Service Administrator
Sep 3, 2020

“Old management really wanted to help me succeed and flourish in a lasting career.”

Thames Valley PoliceThames Valley Police
People Services Administrator
Jun 23, 2021

“Good team and colleagues to work with.”

PwCPwC
Client Service Administrator
Nov 1, 2021

“Pay is not the best”

PwCPwC
Client Services Administrator
Dec 3, 2020

“Training is not the best so many people leave”

See More

Senior Client Services Administrator Interviews

Related Careers

Office Administrator
$43,090
No skills overlap
Administrative Assistant
$41,761
No skills overlap
Data Entry Clerk
$32,419
No skills overlap
Office Manager
$47,417

Senior Client Services Administrator Jobs