What does a Senior Field Service Technician do?

A field service technician is responsible for helping clients install, repair, and maintain equipment. They are responsible for showing customers how to use their equipment. A few of the main duties of a field service technician are troubleshooting the equipment, advising the customer on how to use the equipment, building relationships with customers, and following company procedures. They also have to create reports of the customer service calls. Some of the jobs titles that a field service technician could grow into are office manager and head field service technician.

A field service technician should have two years of experience in a similar role as well as a High School diploma or GED equivalent. One of the most important skills that a field service technician will have is great attention to detail. Another skill is self motivated as the field service technician will have to work independently at the customer's establishment or house.

What responsibilities are common for Senior Field Service Technician jobs?
  • Create reports of the customers they serviced that day
  • Follow all of the company's procedures
  • Demonstrate how to use the equipment
  • Troubleshoot any problems the customers are having
  • Meet all of the appointments in a given day
  • Respond quickly to customer problems
  • Advise customers on the equipment
  • Make equipment recommendations to customers
What are the typical qualifications for Senior Field Service Technician jobs?
  • High school diploma or GED equivalent
  • Ability to lift up to 55 pounds
  • Ability to stand on your feet up to 8 hours a day
  • Great communication skills to work with customers
  • Amazing problem solving skills
  • A technical degree is preferable
  • Ability to diagnose problems with equipment
  • Great mechanical aptitude
  • Ability to communicate in English
EducationBachelor's Degree
Work/Life Balance
3.1 ★
Total Pay--
Career Opportunity
3.1 ★
Avg. Experience2-4 years

How much does a Senior Field Service Technician make?

Confident
$84,192 /yr
Total Pay
$54,036
 /yr

Base Pay

+
$30,155
 /yr

Additional Pay

$84,192

 / yr
$41K$419K
Most Likely Range
Possible Range
See More Insights

Senior Field Service Technician Career Path

Learn how to become a Senior Field Service Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L3
Senior Field Service Technician
$84,192/yr
L4
L3

Average Years of Experience

0 - 1
10%
2 - 4
56%
5 - 7
29%
8+
5%
Not including years spent in education and/or training
See Career Path

Senior Field Service Technician Insights

Read what Senior Field Service Technician professionals have to say about their job experiences and view top companies for this career.
Midwest Environmental ServicesMidwest Environmental Services
Environmental Field Technician
Dec 31, 2021

“I make pretty good money and have good hours so there's nothing to complain about”

MilacronMilacron
Field Service Technician
Jan 1, 2022

“Some of the machinery is really robust and you meet allot of really good people and customers.”

XeroxXerox
Field Service Technician
May 2, 2022

“My Manager was the best (and only) good thing about working for this company.”

IntralotIntralot
Senior Field Service Technician
May 14, 2021

“Haven't got a raise was promised 90 day review and then annual ones after.”

MakotekMakotek
Field Technician
Jun 24, 2020

“Immediate supervisor is one of the best I've worked under as a civilian and Soldier.”

NielsenNielsen
Field Technician
Jun 14, 2021

“starting salary for field rep is roughly 38K but I made 76K in my first year.”

Five Star Pest ControlFive Star Pest Control
Field Technician
Jan 19, 2021

“When you have a great boss like Robert you won't want to work anywhere else.”

W.D. Distributing
Field Service Technician
May 7, 2020

“Opportunity to learn an in demand trade from some of the best in the industry.”

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Senior Field Service Technician Interviews

Frequently asked questions about the roles and responsibilities of a Senior Field Service Technician

When working as a Senior Field Service Technician, the most common skills you will need to perform your job and for career success are Programming Languages, Operating Systems, Problem Solving, Microsoft Windows, and English.

The most similar professions to Senior Field Service Technician are:
  • Field Service Engineer
  • Project Engineer
  • Program Manager
  • Project Manager

The most common qualifications to become a Senior Field Service Technician include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.

Related Careers

Field Service Engineer
$85,534
25% skills overlap
Project Engineer
$104,644
13% skills overlap
Program Manager
$88,486
25% skills overlap
Project Manager
$92,331
No skills overlap

Senior Field Service Technician Jobs