What does a Principal Senior Scheduler do?

Schedulers are administrative professionals who schedule and arrange appointments for a variety of purposes: meetings, appointments or even the production of manufactured goods. As a scheduler, your main function is to schedule appointments, project timelines, meetings or anything else required by the company or organization that employs you. Schedulers can work in a variety of settings including hospitals, trucking companies, manufacturing companies and retail settings. If you gain administrative experience through staff supervision or secretarial work, you may eventually become a scheduler. Schedulers can move higher up in their administrative roles, eventually becoming essential members of management or running entire companies.

Most schedulers are required to hold at least a high school degree or GED. It's also beneficial to complete college work related to the business or industry you represent. Besides having a firm grasp on the industry, schedulers should understand the needs of the company and customer base in order to schedule efficiently. As a scheduler, you should also possess excellent organizational skills and the ability to multitask.

  • Speak with customers over the phone in order to schedule, remind and follow up on appointments
  • email or mail reminders to customers or clients when appropriate
  • Add, cancel or make changes to appointments in the organization's schedule
  • Perform patient intake, including the completion and filing of all necessary records
  • Resolve appointment conflicts for staff and customers or clients
  • Schedule staff coverage in order to ensure the company's best operations standards
  • Produce and process schedules and reports as they are requested by administrative staff, customers or clients
  • schedule the manufacturing production or transfer (i.e. trucking) of products
  • A college degree in the organization's industry, administration or a related field is beneficial
  • General math skills and experience working with data
  • Computer competency for data entry and the production of reports and schedules
  • Excellent communication skills in customer service and experience working as a company team member
  • Ability to fulfill the company's standards and values when performing scheduling tasks
  • Display kindness and be open to providing scheduling accommodations to customers, clients or staff
  • Have an eye for detail and organization
  • Ability to perform more than one task at a time and solve problems quickly
  • Schedule project timelines in order to predict the finish date for larger projects
Education--
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience2-4 years

Principal Planner/Scheduler Salaries

Average Base Pay

$91,234 /yr
Same as national average
Not including cash compensation
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Not enough salaries reported to show distribution
$57K
Median: $91K
$146K
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Glassdoor Estimated Salary

Principal Senior Scheduler Career Path

Learn how to become a Principal Senior Scheduler, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L4
Senior Manager of Scheduling
$38,950/yr
L6
See Career Path

Principal Senior Scheduler Insights

Read what Principal Senior Scheduler professionals have to say about their job experiences and view top companies for this career.
PolarisPolaris
Plant Scheduler
Oct 4, 2021

“Can be difficult to disconnect from work and create a good balance between work and home life.”

Auric EnergyAuric Energy
Appointment Setter
Apr 27, 2020

“It was a pleasant place to work for and I wish I could have stayed.”

BPP HoldingsBPP Holdings
University Scheduling Team Leader
Jul 1, 2020

“Each team was well prepared to deal with lockdown and we transitioned all of our courses online very smoothly.”

MetroHealth SystemMetroHealth System
Bariatric Surgery Coordinator
Jan 21, 2021

“The team here is like family and I am excited to see where my career at MH takes me.”

Associated Physicians GroupAssociated Physicians Group
Scheduler
Nov 20, 2019

“I was able to have a little flexibility with my schedule too which was nice.”

Setup My SolarSetup My Solar
Scheduling Coordinator
May 25, 2019

“I frequently wish I was starting my career rather than winding down because of the opportunities available here.”

Schneider ElectricSchneider Electric
Scheduler
Jul 1, 2021

“The mentality I kept running into there was it was frowned upon to ask for help – because everyone else was so overwhelmed.”

Northside HospitalNorthside Hospital
Medical Scheduler
Sep 10, 2021

“Easily accessible and great people to work with.”

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Principal Senior Scheduler Interviews

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