What does a Service Clerk do?

Service clerks perform a broad range of customer service duties that often involve face-to-face interactions with customers and the general public. They are employed in many industries, including retail, insurance, municipal services, and recreation. They assist customers with finding products, provide information about products and services, and help with locating or ordering items that may be out of stock. They also complete purchases and transactions using a cash register or sales terminal. They can help customers enroll in warranty programs or obtain other supplemental services.

Service clerks typically have a high school diploma, and commonly have a background in retail sales, customer service, or administrative support. They must be highly organized and have strong customer relations skills. Experience operating a cash register and managing sales transactions is helpful.

Education--
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.0 ★
Avg. Experience0-1 year

Service Clerk Salaries

Average Base Pay

$28,858 /yr
Same as national average
Not including cash compensation
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$19K
Median: $29K
$44K
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Glassdoor Estimated Salary

Service Clerk Career Path

Learn how to become a Service Clerk, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

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Service Clerk Insights

Read what Service Clerk professionals have to say about their job experiences and view top companies for this career.
The Home DepotThe Home Depot
Floor Staff
Jul 21, 2020

“Home depot was a pretty relaxed environment to work in with enjoyable people to work with.”

RegalRegal
Floor Staff
Jun 24, 2021

“management was a bit weird and not the best”

PublixPublix
Bagger/ Front Service Clerk
Jun 23, 2021

“I worked as a bagger for 3 years and I never got my cashier training.”

QantasQantas
Fleet Service Clerk
Jun 13, 2021

“It was fun and met a lot of good people”

TescoTesco
Floor Staff
Apr 11, 2020

“Manageable hours for good hourly pay”

PublixPublix
Front Service Clerk (Bagger)
Nov 1, 2020

“Everything good customer service great”

Jewel-OscoJewel-Osco
Front Service Clerk (Bagger)
May 10, 2021

“horrible pay but it’s a good first job”

RegalRegal
Floor Staff
Sep 10, 2019

“workers and team leaders are great people and I love working with them”

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Service Clerk Interviews

Related Careers

Stock Clerk
$30,230
No skills overlap
Grocery Clerk
$29,895
No skills overlap
Office Manager
$47,417
Executive Assistant
$62,898

Service Clerk Jobs

Frequently asked questions about the roles and responsibilities of a service clerk

The most similar professions to service clerk are:
  • Stock Clerk
  • Grocery Clerk
  • Office Manager
  • Executive Assistant