What does a Shift Leader/Manager do?
A Shift Manager is generally found in a restaurant or food service industry. A Shift Manager works to ensure a positive experience for guests by overseeing all aspects of the dining experience. They assist with the execution of daily restaurant operations through training, supervision and team building. A Shift Manager is well educated in the policies and expectations of the company and is usually promoted from within or have prior relevant experience.
Shift Managers usually have a high school education or GED. A Shift Manager in the in the food industry will also be required to possess certification in food safety. Relevant and recent experience in the field they are working is essential, as they oversee managing employees and their daily interactions with customers and do so to company standards. Leadership skills and ability to resolve challenges quickly are common attributes found in an effective Shift Manager.
Shift Leader/Manager Salaries
Average Base Pay
Shift Leader/Manager Insights
“Everything was great and I spent a very good time there and learned a lot.”
“Supervisor pay is really good compared to barista (+$3) and you still get tips”
“I have a great team to work with and look forward to growing with the company”
“If you get a good team and manager it will be one of the best jobs”
“My store was pretty good our store manager tried really had to make it a good place to work and I loved the food”
“My personal store manager was great but if you go to any other store it's awful.”
“I've worked here for four years (throughout college) and was given the opportunity for promotion.”
“Low salaries and they don't really appreciate you although you sweat bleed and tear yourself.”
Shift Leader/Manager Interviews
Shift Leader/Manager Jobs
Frequently asked questions about the roles and responsibilities of a shift manager leader
When working as a shift manager leader, the most common skills you will need to perform your job and for career success are English Language, Customer Focus, Urgency, Time Management, and English.
- General Manager
- District Manager
- First Assistant Manager
The most common qualifications to become a shift manager leader include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.