What does a Staff Team Member do?

Team members help customers find the desired goods or services they seek. They answer questions, make purchase recommendations, and explain the benefits of particular goods or services. Once they have assisted the customer in selecting what they want, they will add up a total purchase and complete the transaction. Team members greet customers and make them feel welcome by establishing a friendly and supportive shopping environment. They communicate with customers to find out what they want or need and make recommendations, locating relevant merchandise.

Team members call other stores or place special orders if their desired item or merchandise is out of stock. They explain merchandise’s function and purpose in an informative and persuasive manner to capture customers’ curiosity and increase their interest in buying the items. When applicable they will demonstrate operation or use of items and explain their position in everyday life. They stay informed about promotions, sales and company policies about exchanges, payments and returns. They inform customers of these policies when it is helpful or necessary. Team members need a high school diploma or equivalency.

EducationGraduate Degree
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.2 ★
Avg. Experience8+ years

Member Of Technical Staff Salaries

Average Base Pay

$130,771 /yr
Same as national average
Not including cash compensation
See More Insights
$96K
Median: $131K
$178K
See More Insights
Glassdoor Estimated Salary

Staff Team Member Career Path

Learn how to become a Staff Team Member, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L4
Staff Team Member
$130,771/yr
L5
L6
Team Member Vi
$26,445/yr
See Career Path

Staff Team Member Insights

Read what Staff Team Member professionals have to say about their job experiences and view top companies for this career.
wagamamawagamama
FOH Team Member
Apr 19, 2021

“the food is good and you get a shift meal including an app + drink which was really great”

McDonald'sMcDonald's
Part Time Crew Member
Jan 23, 2020

“I really enjoyed going to work because it was a very fun and friendly atmosphere.”

TaskUsTaskUs
Team Member
Dec 17, 2021

“for me none because all are really awesome and easy to work with each and everyone”

Heavy HammerHeavy Hammer
Team Member
May 11, 2021

“Very little work and if you are one of the favorites you'll be paid well for doing nothing”

Arby'sArby's
Team Member
Jun 10, 2021

“Increased pay and I was able to go on many trips because they let me off”

McDonald'sMcDonald's
Crew Member
Aug 27, 2020

“really good team work everyone gets there jobs done within the elected time slot well managed and cleaned”

Grill'dGrill'd
Team Member
Jul 30, 2020

“Forced Certificate training that fails to properly train you for any real work and is just a way to under”

3 Pepper Burrito Co.3 Pepper Burrito Co.
Crew Member
Apr 24, 2021

“Some of the people became my best friends and I have a lot of good memories from working here”

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Staff Team Member Interviews

Related Careers

Cashier
$24,876
General Manager
$63,644
No skills overlap
_
$108,249
Store Manager
$51,959
13% skills overlap

Staff Team Member Jobs

Frequently asked questions about the roles and responsibilities of a staff team member

When working as a staff team member, the most common skills you will need to perform your job and for career success are Excellent Communication, English Speaking, GOOD Communication, Calculations, and Public Speaking.

The most similar professions to staff team member are:
  • Cashier
  • General Manager
  • _
  • Store Manager

The most common qualifications to become a staff team member include a minimum of a Graduate Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.