What does a Systems Technician do?
Systems technicians (also known as computer systems analysts) are experts in recommending the best computer systems for specific organizations. Their recommendations intend to bring efficiency and functionality to various workplaces. They consult with relevant supervisors and managers to determine IT systems’ role in an organization and refer to their extensive research on emerging technologies to decide what might increase the organization’s efficiency and effectiveness. Systems technicians prepare an analysis of costs and benefits for management to review and devise ways to add new functionality to existing computer systems.
Systems technicians design and implement new systems by choosing and configuring appropriate hardware and software and oversee the installation and configuration of new systems to customize them for the organization. They write, maintain, and monitor computer programs, conduct testing to ensure that the systems work as expected, and train systems’ end-users to properly use their new systems and software. Systems technicians need a bachelor’s degree in computer science, information technology, or related fields.
- Maintain IT support ticket system, intranet and inventory database.
- Monitor and evaluate the operation of a computerized utility management system.
- Assist in the design and build of tools and equipment.
- Accurately document instances of equipment or component failure, repair, installation, and removal.
- Perform other related duties as required or directed.
- Track and route problems and requests and documents resolutions.
- Perform commissioning on security systems, including loading software programs and implementing modifications as necessary.
- Communicate design details to customers, installation or service teams, and subcontractors.
- Analyze product, process and technology to craft best methods to paint and assemble vehicles, and protect the manufacturing process.
- Collaborate with other technicians/network administrators to ensure efficient operation of the organizations computing environment.
- Assist in modifying computer programs to initiate system changes to operating parameters.
- Train new technicians to do venue-specific PM work orders, recovery procedures, and processes.
- Recommend and implement corrective solutions, including offsite/outside repair as needed.
- Provide support to other builds operated and maintained by DCAM as needed.
- Operate the computerized utility management console and initiate corrective action for all alarm indications and other malfunctions.
- Bachelor's Degree in computer science, electronic technology or information technology, or equivalent experience.
- Basic understanding of programmable logic and hands-on experience with PLC systems.
- Fluent in a variety of programming languages, software, and systems.
- Strong command of English language and good communication skills.
- Strict attention to detail and enthusiasm for collaboration.
- Strong problem solving and decision making abilities.
How much does a Systems Technician make near United States?
Base Pay
Additional Pay
$61,588
/ yrSystems Technician Career Path
Learn how to become a Systems Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Systems Technician Insights
US Navy“No matter if you work 30 minutes a day or 12 hours you will be paid the same.”
DXC Technology“Limited career development and growth.”
Pyramid Consulting“And nice people to work with.”
Jones Lang LaSalle IP“Salaries are decent but not amazing.”
Apex Systems“Just started working there so I have very little experience to form an informative response.”
US Air Force“Great career path and job opportunities.”
Nestlé“Pay is not competitive in the job market”
Compnow“Great team to work with”
Frequently asked questions about the roles and responsibilities of a Systems Technician
- Service Technician
- Automotive Technician
- Technician
- Systems Administrator