What does a Telecommunications Technician do?

Telecommunications technicians are responsible for repairing, installing, modifying, and upgrading a company's telecommunications systems and the relevant and related equipment. They evaluate a customer's needs and perform diagnostic testing on complex systems to identify and resolve various faults, performing temporary fixes until they can do extensive work. They identify technical weaknesses and maintain a company's currently installed telecommunications systems during installation through diagnostic testing. They install systems that best meet the client’s needs and routinely test telecommunications systems to ensure all components function at optimal levels.

Telecommunications technicians check any wiring work they have done to ensure there are no exposed cables or other red flags and order replacement components for equipment and devices from suitable vendors if needed. They investigate and resolve customer complaints in a timely and professional manner. Telecommunications technicians need a high school diploma, a GED, or equivalency and completion of a post-secondary education program in telecommunications.

EducationAssociate's Degree
Work/Life Balance
3.3 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience0-1 year

Telecommunications Technician Salaries

Average Base Pay

$54,746 /yr
Same as national average
Not including cash compensation
See More Insights
Median: $55K
See More Insights
Glassdoor Estimated Salary

Telecommunications Technician Career Path

Learn how to become a Telecommunications Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Telecommunications Technician
See Career Path

Telecommunications Technician Insights

Read what Telecommunications Technician professionals have to say about their job experiences and view top companies for this career.
Centura HealthCentura Health
Telecommunications Technician
Oct 3, 2019

“My direct supervisor is amazing and I have no issues taking care of things for him or for my team.”

Telecommunications Analyst
Nov 16, 2019

“Pay is not great and does not pay what you're worth unless you are a new hire.”

Tech Consultant
Mar 6, 2021

“Good pay and fun if management is understanding”

University of California - Office of the PresidentUniversity of California - Office of the President
Senior Telecommunications Analyst
May 4, 2021

“Working with UCOP staff is the best part; great people that believe in the mission of the University of California.”

Dec 2, 2020

“If you want a job near your home and a settled life its best for you .”

Tech Consultant
Apr 8, 2021

“Good good good good good”

Tata Consultancy ServicesTata Consultancy Services
Tower Lead
Aug 9, 2021

“Good for career growth and learning experience”

Tech Consultant
Feb 25, 2021

“good learning experience as a recent grad and an overall good start to your career”

See More

Telecommunications Technician Interviews

Related Careers

Service Technician
25% skills overlap
Automotive Technician
13% skills overlap
Network Technician
No skills overlap
13% skills overlap

Telecommunications Technician Jobs

Frequently asked questions about the roles and responsibilities of a telecommunications technician

When working as a telecommunications technician, the most common skills you will need to perform your job and for career success are AutoCAD, Excellent Customer Service, CADD, Written Communication, and Test Equipment.

The most similar professions to telecommunications technician are:
  • Service Technician
  • Automotive Technician
  • Network Technician
  • Technician

The most common qualifications to become a telecommunications technician include a minimum of a Associate's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.