What does a Telecommunications Technician do?
Telecommunications technicians are responsible for repairing, installing, modifying, and upgrading a company's telecommunications systems and the relevant and related equipment. They evaluate a customer's needs and perform diagnostic testing on complex systems to identify and resolve various faults, performing temporary fixes until they can do extensive work. They identify technical weaknesses and maintain a company's currently installed telecommunications systems during installation through diagnostic testing. They install systems that best meet the client’s needs and routinely test telecommunications systems to ensure all components function at optimal levels.
Telecommunications technicians check any wiring work they have done to ensure there are no exposed cables or other red flags and order replacement components for equipment and devices from suitable vendors if needed. They investigate and resolve customer complaints in a timely and professional manner. Telecommunications technicians need a high school diploma, a GED, or equivalency and completion of a post-secondary education program in telecommunications.
Telecommunications Technician Salaries
Average Base Pay
Telecommunications Technician Career Path
Learn how to become a Telecommunications Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Telecommunications Technician Insights
“My direct supervisor is amazing and I have no issues taking care of things for him or for my team.”
“Pay is not great and does not pay what you're worth unless you are a new hire.”
“Good pay and fun if management is understanding”
“Working with UCOP staff is the best part; great people that believe in the mission of the University of California.”
“If you want a job near your home and a settled life its best for you .”
“Good good good good good”
“Good for career growth and learning experience”
“good learning experience as a recent grad and an overall good start to your career”
Telecommunications Technician Interviews
Telecommunications Technician Jobs
Frequently asked questions about the roles and responsibilities of a telecommunications technician
When working as a telecommunications technician, the most common skills you will need to perform your job and for career success are AutoCAD, Excellent Customer Service, CADD, Written Communication, and Test Equipment.
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The most common qualifications to become a telecommunications technician include a minimum of a Associate's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.