What does a Warehouse Manager do?
Warehouse managers supervise the receipt, dispatching, and storage of a company's incoming and outgoing goods and supplies. They are responsible for monitoring warehouse staff, vehicles, and other equipment and oversee the security, sanitation, and administrative functions of the warehouse where they are employed.
Warehouse managers are responsible for implementing the company’s operational policies and procedures and implement and oversee security operations in the day-to-day running of the warehouse. They ensure employees are conducting effective and safe use of the warehouse equipment in addition to ensuring safety of all staff. They are responsible for the motivation and discipline of staff and for maintaining documentation and keeping accurate records of warehouse activities. If needed, they assist with deliveries and the monitoring of the condition and location of the vehicle fleet. They will also meet with shipping carriers and sales representatives to place orders and maintain inventory objectives. Warehouse managers need a high school diploma or equivalency, such as the GED.
- Maintain a clean, sanitary, and safe work area.
- Ensure customer needs are met on a daily basis.
- Assist with training full time and part time staff.
- Full adherence to health and safety policy and procedures.
- Oversee the preparation of the warehouse for receiving the next day.
- Supervise, coordinate and oversee day to day logistics operations.
- Assist with product cycle counts and site inventory accuracy.
- May interact with customers in resolving delivery, or order filling issues.
- Ability to coach, develop, engage and retain a team of employees.
- Supervise timely and accurate data entry for all services performed.
- Ensure daily operations meet and exceed daily performance expectations.
- Associate's or Bachelor's Degree in business, business administration, information systems, computer science or equivalent experience.
- Pays strict attention to detail.
- A critical thinker who strives for continuous improvement.
- Use leadership skills to collaborate with team members.
- Train employees and helps with problem solving and decision making.
- Has sound computer literacy skills to assist with writing protocols.
- Strong time management skills.
How much does a Warehouse Manager make?
Warehouse Manager Career Path
Learn how to become a Warehouse Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Warehouse Manager Insights
“They make work fun and are great friends that I will always enjoy working with.”
“The pay is well but trust me it is not worth putting up with the Ego of this guy.”
“Direct supervisors treat every branch exactly the same showing they have no idea what each individual branch needs.”
“I wasn't very optimistic about staying with the company after the holidays because in my 1st week I saw 3 administrative assistance leave.”
“Slow movement and pay is not competitive.”
“We worked as friends and equals and I can honestly say that I haven't experienced this anywhere else.”
“The only formal training I received was a “leadership training” and was let go two weeks later.”
“Very good in work and life balance”
Warehouse Manager Interviews
Frequently asked questions about the roles and responsibilities of a Warehouse Manager
When working as a Warehouse Manager, the most common skills you will need to perform your job and for career success are WMS, Excellent Customer Service, Typing, Computer Literacy, and Condition Reports.
- Operations Manager
- General Manager
- Store Manager
The most common qualifications to become a Warehouse Manager include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.