I’ve never worked at a place quite like 1-800 Contacts. Many/most companies talk about customer commitments but consistently compromise things to benefit investors. Not this place. People come to... work with a passion for changing vision care for customers. Zero ego, zero hierarchy, zero bureaucracy. We do amazing things together because it’s fun to succeed together. And with companies all around Utah facing declines and layoffs, we’re growing.
Cash salary sometimes feels slow to catch up to the market, but now everyone has stock options, which is a great benefit.
Having worked for not a few companies in my career, I count CXone as my favorite. My team is supportive, open, willing to help each other and jump in to help, and most importantly, trusting. I'm... given my assignments and trusted to make my own choices as to how to best do my work within the processes we follow, adjusting as needed. Management continually encourages us to seek opportunities in the company to grow our careers.
If there's anything negative to say, it really comes down to an employee not understanding the expectations of the job. My job specifically is working with our clients to implement our products. The... work can be high pressure, but with a professional work attitude and properly handling customer expectations, the work is ever-changing and exciting, and I'm continually learning new technologies.