Compare 1-800 CONTACTS vs NICE CXone

See how working at 1-800 CONTACTS vs. NICE CXone compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at 1-800 CONTACTS vs. NICE CXone. Learn more about each company and apply to jobs near you.
1-800 CONTACTS company icon

1-800 CONTACTS

Other Retail Stores

1-800 CONTACTS

Other Retail Stores
NICE CXone company icon

NICE CXone

Software Development

NICE CXone

Software Development

Salaries

Customer Service Representative
49 Salaries
$15 / hr total
49 Salaries
Software Engineer
21 Salaries
$79,187 / yr total
21 Salaries
Sales Manager
4 Salaries
$54,647 / yr total
4 Salaries
Customer Success Manager
6 Salaries
$99,366 / yr total
6 Salaries
Senior Software Engineer
28 Salaries
$118,249 / yr total
28 Salaries
District Sales Manager
31 Salaries
$302,229 / yr total
31 Salaries

Employee Ratings

1-800 CONTACTS scored higher in 8 areas: Overall Rating, Culture & Values, Diversity & Inclusion, Work-life balance, Senior Management, Compensation & Benefits, CEO Approval and Recommend to a friend.
NICE CXone scored higher in 1 area: Positive Business Outlook.
Both tied in 1 area: Career Opportunities.
Overall rating
4.2
Based on 411 reviews
4.2
Based on 411 reviews
4.5
Culture & Values
Higher rating
4.5
Higher
Culture & Values
4.4
Diversity & Inclusion
Higher rating
4.4
Higher
Diversity & Inclusion
4.2
Work-life balance
Higher rating
4.2
Higher
Work-life balance
4.2
Senior Management
Higher rating
4.2
Higher
Senior Management
3.9
Compensation & Benefits
Higher rating
3.9
Higher
Compensation & Benefits
4.0
Career Opportunities
4.0
Career Opportunities
Employee sentiment
1-800 CONTACTS Ceo John Graham
94%CEO Approval
John Graham
1-800 CONTACTS Ceo John Graham
94%CEO Approval
John Graham
87%
87%Recommend to a friend
1-800 CONTACTS employees rated their Recommend to a friend 3% higher than NICE CXone employees rated theirs.
87%
87%Recommend to a friend
82%
82%Positive Business Outlook
82%
82%Positive Business Outlook
Overall rating
4.1
Based on 613 reviews
4.1
Based on 613 reviews
4.0
Culture & Values
4.0
Culture & Values
4.1
Diversity & Inclusion
4.1
Diversity & Inclusion
4.1
Work-life balance
4.1
Work-life balance
4.0
Senior Management
4.0
Senior Management
3.8
Compensation & Benefits
3.8
Compensation & Benefits
4.0
Career Opportunities
4.0
Career Opportunities
Employee sentiment
NICE CXone Ceo Paul Jarman
93%CEO Approval
Paul Jarman
NICE CXone Ceo Paul Jarman
93%CEO Approval
Paul Jarman
84%
84%Recommend to a friend
84%
84%Recommend to a friend
85%
85%Positive Business Outlook
NICE CXone employees rated their Positive Business Outlook 3% higher than 1-800 CONTACTS employees rated theirs.
85%
85%Positive Business Outlook

What Employees Say

"1 800 contacts" was the most mentioned Pro at 1-800 CONTACTS. "Great people" was the most mentioned Pro at NICE CXone. "1 800 contacts" was the most mentioned Con at 1-800 CONTACTS. "Work life balance" was the most mentioned Con at NICE CXone.
Trending keywords
Trending keywords
Pros
"1 800 contacts"in 31 reviews
"Great benefits"in 31 reviews
Cons
"1 800 contacts"in 10 reviews
"800 contacts"in 9 reviews
Trending keywords
Pros
"Great people"in 38 reviews
"Work life balance"in 27 reviews
Cons
"Work life balance"in 14 reviews
"No one"in 10 reviews
Featured Review
Featured Review
5.0
Jul 29, 2022

Current Employee - Marketing

Pros

I’ve never worked at a place quite like 1-800 Contacts. Many/most companies talk about customer commitments but consistently compromise things to benefit investors. Not this place. People come to... work with a passion for changing vision care for customers. Zero ego, zero hierarchy, zero bureaucracy. We do amazing things together because it’s fun to succeed together. And with companies all around Utah facing declines and layoffs, we’re growing.

Cons

Cash salary sometimes feels slow to catch up to the market, but now everyone has stock options, which is a great benefit.

Featured Review
5.0
Sep 9, 2022

Current Employee - Sr. Professional Services Engineer

Pros

Having worked for not a few companies in my career, I count CXone as my favorite. My team is supportive, open, willing to help each other and jump in to help, and most importantly, trusting. I'm... given my assignments and trusted to make my own choices as to how to best do my work within the processes we follow, adjusting as needed. Management continually encourages us to seek opportunities in the company to grow our careers.

Cons

If there's anything negative to say, it really comes down to an employee not understanding the expectations of the job. My job specifically is working with our clients to implement our products. The... work can be high pressure, but with a professional work attitude and properly handling customer expectations, the work is ever-changing and exciting, and I'm continually learning new technologies.

Job Openings

NICE CXone has 440 more recently posted open jobs than 1-800 CONTACTS.
1-800 CONTACTS company logo22 jobs at 1-800 CONTACTS
View All Jobs >
Warehouse AssociateCharlotte, NC
10d
Warehouse AssociateCharlotte, NC
10d
Receiving AssociateCharlotte, NC
4d
Receiving AssociateCharlotte, NC
4d
30d+
30d+

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