Compare Arnold Machinery vs Diversified Machine Systems BETASee how Diversified Machine Systems vs. Arnold Machinery compare on employee ratings, job openings, CEO approval, business outlook and more.
What Employees Say
I have been working at Arnold Machinery full-time for more than 10 years
Their Silver Service Policy gives customers a safety net to do business with them. You are empowered to make decisions and decisions are based on what is right. If a customer is unhappy with... something, you MUST ask them "what will it take to make you happy?" Then you do it. As long as it is legal and ethical, an employee does not have to worry about the cost to the company or getting fired. It has been proven year after year that customers usually only want what it is that will set them straight. No phone calls to managers or fear of being fired. It is a great feeling. Great benefits.
The only real con, if you can call it that, is if you are lazy, it is not for you. Sales is high pressure, but that is to be expected. The reward is great and the safety net means that no matter... what, you know that the customer will be taken care of. Period.
Advice to Management
I guess most time it is a pro because there is not micro management, but perhaps set a corporate procedure for work flow of new and used sales. They do very well but with any company there are... growing pains. Once we have enough people internally it should resolve.
I have been working at Diversified Machine Systems full-time for more than a year
I like the feeling of teamwork and collaboration, everyone is willing to jump in and help out. And the management is always receptive to ideas and input, there is very much an open door policy. ... I've been given opportunities to take on new tasks, which is key to long-term job satisfaction for me. And I love that no two days are the same, it keeps me on my toes and makes things interesting.
Everyone is so busy that internal communication can be challenging at times. And the company is growing so rapidly, our roles are constantly changing to keep pace with the demand. This is a good... problem to have, but it can lead to confusion.