Compare Convergys vs Sitel BETA

See how Sitel vs. Convergys compare on employee ratings, job openings, CEO approval, business outlook and more.

Employee Ratings

Overall Rating
(full-time and part-time employees only)
2.9
(based on 5338 reviews)
3.6
(based on 3496 reviews)
Career Opportunities
2.8
3.5
Compensation & Benefits
2.7
3.2
Work-life balance
2.7
3.4
Senior Management
2.6
3.3
Culture & Values
2.8
3.6
CEO Approval
Convergys Ceo Andrea Ayers
56%Andrea Ayers
Sitel Ceo Laurent Uberti
84%Laurent Uberti
% Recommend to a friend
47%
71%
Positive Business Outlook
38%
59%

Salaries

Salaries for similar jobs
Customer Service Representative437 Salaries
$11/hr
Team Leader99 Salaries
$31,969/yr
Analyst, Systems32 Salaries
$71,027/yr
Customer Service Representative326 Salaries
$11/hr
Business Analyst4 Salaries
$60,267/yr
Coach34 Salaries
$32,954/yr

What Employees Say

Pros
"Work from home"(in 265 reviews)
"Work environment"(in 241 reviews)
"Work from home"(in 213 reviews)
"Work environment"(in 124 reviews)
Cons
"Call center"(in 175 reviews)
"Low pay"(in 134 reviews)
"Coaches"(in 96 reviews)
"Campaign"(in 77 reviews)
Featured Review
"love"Sep 12, 2019

Former Employee - Sales Associate

I worked at Convergys part-time

Pros

good and fair pay and hours

Cons

none that i can think of

"Job Variety"Oct 8, 2019

Current Employee - Customer Service Representative

I have been working at Sitel full-time for more than 3 years

Pros

Flexible schedule Great teamwork Thoroughly trained Easy to move up in the company Can be a job or career your choice Diversity Supportive People company Open door policy Fun incentives

Cons

Quick adaption needed Close quarters so if one person catches a cold most will No assigned seats

Advice to Management

Better communication

Job Postings