Compare Convergys vs Teleperformance BETA

See how working at Convergys vs. Teleperformance compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at Convergys vs. Teleperformance. Learn more about each company and apply to jobs near you.
Convergys company icon

Convergys

Teleperformance company icon

Teleperformance

Employee Ratings

  • Teleperformance scored higher in 9 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management, Culture & Values, CEO Approval, % Recommend to a friend and Positive Business Outlook.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.0
(based on 5441 reviews)
Overall Rating
(full-time and part-time employees only)
3.4
(based on 11771 reviews)
Teleperformance employees rated their Overall Rating 0.4 higher than Convergys employees rated theirs.
Career Opportunities
Career Opportunities
2.8
Career Opportunities
3.4
Teleperformance employees rated their Career Opportunities 0.6 higher than Convergys employees rated theirs.
Compensation & Benefits
Compensation & Benefits
2.8
Compensation & Benefits
3.1
Teleperformance employees rated their Compensation & Benefits 0.3 higher than Convergys employees rated theirs.
Work-life balance
Work-life balance
2.6
Work-life balance
3.1
Teleperformance employees rated their Work-life balance 0.5 higher than Convergys employees rated theirs.
Senior Management
Senior Management
2.6
Senior Management
3.1
Teleperformance employees rated their Senior Management 0.5 higher than Convergys employees rated theirs.
Culture & Values
Culture & Values
2.9
Culture & Values
3.4
Teleperformance employees rated their Culture & Values 0.5 higher than Convergys employees rated theirs.
CEO Approval
CEO Approval
Convergys Ceo Andrea Ayers
63%
63%Andrea Ayers
CEO Approval
Teleperformance Ceo Daniel Julien
74%
74%Daniel Julien
Teleperformance employees rated their CEO Approval 11% higher than Convergys employees rated theirs.
% Recommend to a friend
% Recommend to a friend
47%
% Recommend to a friend
65%
Teleperformance employees rated their % Recommend to a friend 18% higher than Convergys employees rated theirs.
Positive Business Outlook
Positive Business Outlook
37%
Positive Business Outlook
49%
Teleperformance employees rated their Positive Business Outlook 12% higher than Convergys employees rated theirs.

Salaries

Convergys has 588 more total submitted salaries than Teleperformance.
Salaries for similar jobs
Salaries for similar jobs
Customer Service Representative476 Salaries
$11/hr
Tier I Technical Support163 Salaries
$12/hr
Team Leader110 Salaries
$32,447/yr
Salaries for similar jobs
Customer Service Representative700 Salaries
$12/hr
Tech Support Representative91 Salaries
$13/hr
ACCM45 Salaries
$15/hr

What Employees Say

  • Teleperformance had 157 more reviews than Convergys that mentioned "Work environment" as a Pro.
  • Teleperformance had 18 more reviews than Convergys that mentioned "Low pay" as a Con.
Pros
Pros
"Work from home"(in 266 reviews)
"Work environment"(in 246 reviews)
Pros
"Work environment"(in 403 reviews)
Cons
Cons
"Low pay"(in 136 reviews)
"Upper management"(in 109 reviews)
Cons
"Low pay"(in 154 reviews)
"Poor management"(in 111 reviews)
Featured Review
"Loved it"Jan 2, 2019

Former Employee - Information Technology

I worked at Convergys full-time for more than 8 years

Pros

I worked at Convergys two different times and had to leave both times due to acquisitions which are common in this type of business. Overall it was a great experience and it has given me many great... things in life to this day. I will miss Convergys and the company culture they employed.

Cons

The acquisitions and layoffs. You never know when this can happen so you feel a bit unstable. People do sometimes come and go frequently, so someone you were close to may be gone randomly one day or... even your own job.

Advice to Management

Convergys is now Concentrix so I don't have knowledge of their processes. I always worked for Convergys.

"great company"Nov 16, 2020

Former Freelancer - Customer Service Representative

I worked at Teleperformance

Pros

good pay , great training

Cons

to crowded . short breaks

Job Postings

Teleperformance has 1,198 more recently posted open jobs than Convergys.