Compare Hargreaves Lansdown vs Chase de Vere Independent Financial Advisers BETASee how Chase de Vere Independent Financial Advisers vs. Hargreaves Lansdown compare on employee ratings, job openings, CEO approval, business outlook and more.
What Employees Say
I have been working at Hargreaves Lansdown full-time for less than a year
Free hoodie. Nice office. Free coffee. Free fruit or roll now and again
The induction training for general data protection stuff etc. Is fine. However, there is basically no training or manuals for job specific learning. The person training me had been there 3 weeks. So... didnt know much either. You're just expected to know. Very little support from your team leader to learn. No standardised work process documents or charts. No training pack. No planned training curriculum. Ridiculous. Have they never heard of training manual/ step outline/ work process with a screen shot or two? For someone a week in to be expected to know how to use complicated systems proficiently without even training them, emphasis on job specific training, is a bit much. My team leader ask me how is my training going, smiles and nods when say I really need a training manual and a correct process flowchart to refer to, she smiles amd nods and doesnt address this. I feel lost and floundering and unnecessary. I worry that I cant do my job because i havent been trained properly on it. The job specific training i have had is basically watching my colleague, who has only been there 3 weeks before she was told to train me, as she guesses her way through what she is doing. The blind leading the blind. A FTSE 100 financial services company that doesnt have any training manuals or step outlines for new starters to refer to? I mean its not like we arent dealing peoples entire life saving and pensions. I feel very under supported, alone and not listened to. Just a standardised training manual / process step outline with some screenshots for clarity of crucial steps to refer to. I mean, i cant do my job if no one tells me how to. Getting me to watch my colleague, who has been here 3 weeks longer than me,as she guesses and tries to do her job becuase she didnt have sufficient training either is not the kind of training I was expecting from such a large and highly regulated company. Seriously, how can there be such neglect to the training of new staff? Training was basically watch someone else who is new for a couple hours. That is not training. How can there be not even a document explaining tasks and work processes? Like really?!?!? And the pay is low considering what is requested from you.
Advice to Management
Training manuals. Screenshots. A clear training curriculum for job specific tasks. CASS / corporate / inductions are fine but dont teach me how to do my specific job. How can there be no training... program / plan / curriculum?
I worked at Chase de Vere Independent Financial Advisers full-time for less than a year
Warm and friendly staff, Structured training, Helpful leadership
Really high up in the building but there's always a lift for that.