Compare Merlin Entertainments vs Alton Towers Resort BETASee how Alton Towers Resort vs. Merlin Entertainments compare on employee ratings, job openings, CEO approval, business outlook and more.
What Employees Say
I have been working at Merlin Entertainments full-time
Fantastic opportunity to grow quickly in this fast-paced company. Everyone actively demonstrates a passion for delivering memorable experiences. A 'fun' culture permeates all levels and divisions... of the organization. Strong learning & development offering internally, plus support for completing your studies at school and college. Great, competitive benefits in the US, and nice perks including free tickets! Very active in sustainability efforts, plus ample opportunity to get involved in the two charities Merlin supports - Merlin's Magic Wand and SEA LIFE Trust.
A company this size, growing at this pace, means you have to be ready to jump in from day 1. There's lots of change which can unsettle some and being so guest-focused means smaller support teams... 'behind-the-scenes' than you might expect (makes for great, varied, impactful job roles though!)
I worked at Alton Towers Resort part-time for more than a year
Very good pay, flexible working hours, good when time off is needed, a reasonable amount of time for lunch break. Friendly staff, always willing to help when needed.
Workload often too much, staff bus was quite expensive and if you missed it you had to wait an extra hour/hour and a half for the next one.
Advice to Management
All housekeepers expected to complete 9 rooms in 6 hours, regardless of the state of the room (some rooms were often covered heavily in mess, e.g. food, rubbish, etc). For me, this was only just... about doable when all the rooms were reasonably clean to start off with, and as such if even a single room was significantly messy, or if the daily job was one which was time consuming, then it often seemed impossible to complete the full 9 rooms on time.