Compare Nitro vs Zendesk

See how working at Nitro vs. Zendesk compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at Nitro vs. Zendesk. Learn more about each company and apply to jobs near you.
Nitro company icon

Nitro

Software Development

Nitro

Software Development
Zendesk company icon

Zendesk

Enterprise Software & Network Solutions

Zendesk

Enterprise Software & Network Solutions

Salaries

Sales
6 Salaries
$83,453 / yr total
6 Salaries
Software Engineer
3 Salaries
$132,399 / yr total
3 Salaries
Business Development Representative
2 Salaries
$62,876 / yr total
2 Salaries
Account Executive
86 Salaries
$78,097 / yr total
86 Salaries
Senior Software Engineer
85 Salaries
$150,919 / yr total
85 Salaries
Business Development Representative
40 Salaries
$46,500 / yr total
40 Salaries

Employee Ratings

Nitro scored higher in 6 areas: Overall Rating, Work-life balance, Senior Management, Career Opportunities, CEO Approval and Positive Business Outlook.
Zendesk scored higher in 2 areas: Culture & Values and Diversity & Inclusion.
Both tied in 2 areas: Compensation & Benefits and Recommend to a friend.
Overall rating
4.1
Based on 173 reviews
4.1
Based on 173 reviews
4.3
Culture & Values
4.3
Culture & Values
4.2
Diversity & Inclusion
4.2
Diversity & Inclusion
4.3
Work-life balance
Higher rating
4.3
Higher
Work-life balance
3.9
Senior Management
Higher rating
3.9
Higher
Senior Management
4.1
Compensation & Benefits
4.1
Compensation & Benefits
3.9
Career Opportunities
Higher rating
3.9
Higher
Career Opportunities
Employee sentiment
Nitro Ceo Sam Chandler
84%CEO Approval
Sam Chandler
Nitro Ceo Sam Chandler
84%CEO Approval
Sam Chandler
79%
79%Recommend to a friend
79%
79%Recommend to a friend
70%
70%Positive Business Outlook
Nitro employees rated their Positive Business Outlook 5% higher than Zendesk employees rated theirs.
70%
70%Positive Business Outlook
Overall rating
3.8
Based on 367 reviews
3.8
Based on 367 reviews
4.4
Culture & Values
Higher rating
4.4
Higher
Culture & Values
4.3
Diversity & Inclusion
Higher rating
4.3
Higher
Diversity & Inclusion
4.1
Work-life balance
4.1
Work-life balance
3.6
Senior Management
3.6
Senior Management
4.1
Compensation & Benefits
4.1
Compensation & Benefits
3.8
Career Opportunities
3.8
Career Opportunities
Employee sentiment
Zendesk Ceo   Tom Eggemeier
83%CEO Approval
Tom Eggemeier
Zendesk Ceo   Tom Eggemeier
83%CEO Approval
Tom Eggemeier
79%
79%Recommend to a friend
79%
79%Recommend to a friend
65%
65%Positive Business Outlook
65%
65%Positive Business Outlook

What Employees Say

Zendesk had 135 more reviews than Nitro that mentioned "Work life balance" as a Pro. "Nitro" was the most mentioned Con at Nitro. "Growing pains" was the most mentioned Con at Zendesk.
Trending keywords
Trending keywords
Pros
"Great people"in 11 reviews
Cons
"Nitro"in 19 reviews
"No bs"in 3 reviews
Trending keywords
Pros
"Work life balance"in 140 reviews
"Great culture"in 81 reviews
Cons
"Growing pains"in 47 reviews
"Work life balance"in 17 reviews
Featured Review
Featured Review
5.0
Sep 27, 2022

Current Employee - Anonymous Employee

Pros

Even through tough times, Nitro's culture and values shine through. You get the sense that everyone really cares and while the bar for performance and hard work is high, it doesn't really feel like a... "job" when you enjoy what you're doing and the people you work with. Like every company, Nitro isn't perfect, but I feel confident that everyone is well intentioned and doing the best they can for the most part. I'm here because I love the team, I enjoy my role and I really believe in our market opportunity. On that front, I think we've barely scratched the surface in what we can achieve, so I'm excited for the future!

Cons

Juggling multiple time zones can be difficult (but I guess it goes with the territory) and having a more disparate workforce can make communication challenging at times.

Featured Review
4.0
Aug 24, 2022

Current Employee - Engineering

Pros

- Community: In my few years here, I have enjoyed working with my peers and leaders - Awareness: In my experience, leaders and managers have been self aware and can admit when they mess up - Reason... to be hopeful: the past few months have been quite tumultuous for the company, but I feel the people here are still supportive of our products and they impact they have for our customers.

Cons

- Lack in process: It feels like both at the company-level and team level, processes are broken and old habits are difficult to change - Distrust in leadership: After acquisition drama, there is a... general sense of distrust in our top leadership

Job Openings

Zendesk has 117 more recently posted open jobs than Nitro.
Nitro company logo49 jobs at Nitro
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5d
5d
Zendesk company logo166 jobs at Zendesk
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