Compare Orchard Supply Hardware vs PetSmart

See how working at Orchard Supply Hardware vs. PetSmart compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at Orchard Supply Hardware vs. PetSmart. Learn more about each company and apply to jobs near you.

Orchard Supply Hardware

Home Furniture & Housewares Stores

Orchard Supply Hardware

Home Furniture & Housewares Stores

PetSmart

Pet & Pet Supplies Stores

PetSmart

Pet & Pet Supplies Stores

Salaries

Cashier

52 Salaries

$12 / hr total

52 Salaries

Sales Associate

48 Salaries

$13 / hr total

48 Salaries

Customer Service Representative

24 Salaries

$12 / hr total

24 Salaries

Cashier

495 Salaries

$12 / hr total

495 Salaries

Sales Associate/Cashier

274 Salaries

$12 / hr total

274 Salaries

Customer Engagement Leader

249 Salaries

$19 / hr total

249 Salaries

Employee Ratings

PetSmart scored higher in 8 areas: Culture & Values, Diversity & Inclusion, Work-life balance, Senior Management, Compensation & Benefits, Career Opportunities, CEO Approval and Positive Business Outlook.

Both tied in 2 areas: Overall Rating and Recommend to a friend.

Overall rating

3.3

★★★★★

Based on 411 reviews

3.3

★★★★★

Based on 411 reviews

3.0★

Culture & Values

3.0★

Culture & Values

3.1★

Diversity & Inclusion

3.1★

Diversity & Inclusion

2.9★

Work-life balance

2.9★

Work-life balance

2.6★

Senior Management

2.6★

Senior Management

2.6★

Compensation & Benefits

2.6★

Compensation & Benefits

2.7★

Career Opportunities

2.7★

Career Opportunities

Employee sentiment

44%CEO Approval

Lara Lee

44%CEO Approval

Lara Lee

53%

53%Recommend to a friend

53%

53%Recommend to a friend

25%

25%Positive Business Outlook

25%

25%Positive Business Outlook

Overall rating

3.3

★★★★★

Based on 8386 reviews

3.3

★★★★★

Based on 8386 reviews

3.2★

Culture & Values

Higher rating

3.2★

Higher

Culture & Values

3.8★

Diversity & Inclusion

Higher rating

3.8★

Higher

Diversity & Inclusion

3.0★

Work-life balance

Higher rating

3.0★

Higher

Work-life balance

2.9★

Senior Management

Higher rating

2.9★

Higher

Senior Management

3.1★

Compensation & Benefits

Higher rating

3.1★

Higher

Compensation & Benefits

3.3★

Career Opportunities

Higher rating

3.3★

Higher

Career Opportunities

Employee sentiment

49%CEO Approval

J.K. Symancyk

49%CEO Approval

J.K. Symancyk

53%

53%Recommend to a friend

53%

53%Recommend to a friend

43%

43%Positive Business Outlook

PetSmart employees rated their Positive Business Outlook 18% higher than Orchard Supply Hardware employees rated theirs.

43%

43%Positive Business Outlook

What Employees Say

"Employee discount" was the most mentioned Pro at Orchard Supply Hardware. "Working with animals" was the most mentioned Pro at PetSmart. PetSmart had 199 more reviews than Orchard Supply Hardware that mentioned "Low pay" as a Con.

Trending keywords

Pros

"Employee discount"in 15 reviews

"Flexible hours"in 15 reviews

Cons

"Low pay"in 26 reviews

"Upper management"in 11 reviews

Trending keywords

Pros

"Working with animals"in 561 reviews

"Working with dogs"in 135 reviews

Cons

"Work life balance"in 78 reviews

"Low pay"in 225 reviews

Featured Review

5.0

★★★★★

Nov 21, 2022

"Customer service"

Former Employee - Front End Manager

Pros

Great hours and felt like a family

Cons

Store closed down from lowes

Featured Review

5.0

★★★★★

Oct 16, 2022

"love pets? work here"

Current Employee - Sales Associate

Pros

Lovley Co workers, helping pet parents

Cons

Retail lol, not to much other than angry pet parents when they can't get the pet they want or the food they want because we don't carry it or it's not the right environment for a fish or reptile.