Compare PagerDuty vs Dialpad BETA

See how Dialpad vs. PagerDuty compare on employee ratings, job openings, CEO approval, business outlook and more.
PagerDuty company icon

PagerDuty

Dialpad company icon

Dialpad

Employee Ratings

Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
4.7
(based on 164 reviews)
Overall Rating
(full-time and part-time employees only)
3.9
(based on 109 reviews)
Career Opportunities
Career Opportunities
4.6
Career Opportunities
3.9
Compensation & Benefits
Compensation & Benefits
4.6
Compensation & Benefits
3.8
Work-life balance
Work-life balance
4.5
Work-life balance
4.1
Senior Management
Senior Management
4.6
Senior Management
3.9
Culture & Values
Culture & Values
4.8
Culture & Values
3.8
CEO Approval
CEO Approval
PagerDuty Ceo Jennifer Tejada
100%
100%Jennifer Tejada
CEO Approval
Dialpad Ceo Craig Walker
81%
81%Craig Walker
% Recommend to a friend
% Recommend to a friend
94%
% Recommend to a friend
73%
Positive Business Outlook
Positive Business Outlook
92%
Positive Business Outlook
71%

Salaries

Salaries for similar jobs
Salaries for similar jobs
Software Engineer22 Salaries
$109,761/yr
Customer Success Manager6 Salaries
$81,890/yr
Account Executive3 Salaries
$80,156/yr
Salaries for similar jobs
Software Engineer4 Salaries
$127,545/yr
Tier II Support Representative1 Salaries
$55,000/yr
Sales3 Salaries
$133,325/yr

What Employees Say

Pros
Pros
"Work life balance"(in 19 reviews)
"Catered lunch"(in 15 reviews)
Pros
"Work from home"(in 17 reviews)
"Catered lunches"(in 14 reviews)
Cons
Cons
"Growing pains"(in 14 reviews)
"Company is growing"(in 11 reviews)
Cons
"Growing pains"(in 11 reviews)
"Sales team"(in 6 reviews)
Featured Review

Current Employee - Software Development Engineer

I have been working at PagerDuty full-time for more than a year

Pros

Like every company, PagerDuty has its issues, but it does its best to listen to feedback from employees and quickly implement changes. In my opinion, the people who work at PagerDuty are genuinely... kind, empathic, and do their best. In engineering and product, at least, there really are no tech bros which is saying a lot for being a tech company. Jenn, the CEO, is wonderful. She is constantly iterating on how best to share information with us and her energy always makes me more excited to work at the company. Work/Life balance is 100% there, for me at least. I'm never asked to work outside of working hours unless I'm on-call, and if I have a particularly busy on-call week my coworkers or manager are quick to acknowledge it and give me time off to rest. The company also does a good job of showing us how our work is impacting the lives of other people. Whether that's big, profitable customers using PagerDuty to add technology to their older business models, or small non-profits using PagerDuty for life-saving actions like suicide hotlines, PagerDuty makes sure we know how our work impacts our customers. I've been at PagerDuty for over 2.5 years and am so proud to be a Dutonian. Instead of letting people leave when they no longer want to stay in their original role, I've noticed PagerDuty works with employees to find a better fit for them within the organization. The company recognizes talent and wants to keep it and help it grow rather than let us move on to other companies with open roles that are more suited to our new interests. That, to me, is the sign of a company that cares about its people.

Cons

The company is growing quickly and we're far past the point of being able to know all the people and what they're working on. This can lead to duplicate work being done and a general feeling of... siloing if you don't make an effort to talk to other teams.

Advice to Management

Keep listening to the feedback of PagerDuty's people. We share it because we care, not because we want to start drama!

"Still awesome"Oct 11, 2019

Current Employee - Account Executive

I have been working at Dialpad full-time for more than a year

Pros

Still very much values it’s core beliefs, and continues to innovate which gets harder and harder to do as a company matures. Very strong balance between sales/development/support. Customers are... generally really happy with the product, which helps a lot.

Cons

Very competitive and crowded market makes it tough to sell a product which many see as a commodity, although Dialpad is the best in the industry at differentiating itself.

Advice to Management

Continue to invest in the things that make us different (ie Voice Intelligence) as the window to sell AI as competitive differentiator is closing as our competition will follow right behind us.

Job Postings