Compare PetSmart vs Petco BETA

See how working at PetSmart vs. Petco compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at PetSmart vs. Petco. Learn more about each company and apply to jobs near you.
PetSmart company icon

PetSmart

Petco company icon

Petco

Employee Ratings

  • PetSmart scored higher in 7 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management, Culture & Values and % Recommend to a friend.
  • Petco scored higher in 1 area: CEO Approval.
  • Both tied in 1 area: Positive Business Outlook.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.4
(based on 5609 reviews)
PetSmart employees rated their Overall Rating 0.3 higher than Petco employees rated theirs.
Overall Rating
(full-time and part-time employees only)
3.1
(based on 3610 reviews)
Career Opportunities
Career Opportunities
3.2
Career Opportunities
3.0
Compensation & Benefits
Compensation & Benefits
3.1
Compensation & Benefits
2.9
Work-life balance
Work-life balance
3.2
PetSmart employees rated their Work-life balance 0.4 higher than Petco employees rated theirs.
Work-life balance
2.8
Senior Management
Senior Management
3.0
PetSmart employees rated their Senior Management 0.3 higher than Petco employees rated theirs.
Senior Management
2.7
Culture & Values
Culture & Values
3.3
Culture & Values
3.2
CEO Approval
CEO Approval
PetSmart Ceo J.K. Symancyk
51%
51%J.K. Symancyk
CEO Approval
Petco Ceo Ron Coughlin
67%
67%Ron Coughlin
Petco employees rated their CEO Approval 16% higher than PetSmart employees rated theirs.
% Recommend to a friend
% Recommend to a friend
55%
PetSmart employees rated their % Recommend to a friend 5% higher than Petco employees rated theirs.
% Recommend to a friend
50%
Positive Business Outlook
Positive Business Outlook
42%
Positive Business Outlook
42%

Salaries

PetSmart has 1,775 more total submitted salaries than Petco.
Salaries for similar jobs
Salaries for similar jobs
Pet Care Associate823 Salaries
$10/hr
Engagement Manager Leader344 Salaries
$32,521/yr
Store Manager436 Salaries
$76,392/yr
Salaries for similar jobs
Dog Groomer1570 Salaries
$22,183/yr
Guest Experience693 Salaries
$32,130/yr
Salon Manager265 Salaries
$33,621/yr

What Employees Say

  • PetSmart had 64 more reviews than Petco that mentioned "Working with animals" as a Pro.
  • PetSmart had 75 more reviews than Petco that mentioned "Animals" as a Con.
Pros
Pros
"Working with animals"(in 456 reviews)
"Animal"(in 187 reviews)
Pros
"Working with animals"(in 392 reviews)
"Pets to work"(in 97 reviews)
Cons
Cons
"Animals"(in 469 reviews)
"Dogs"(in 286 reviews)
Cons
"Animals"(in 394 reviews)
"Upper management"(in 188 reviews)
Featured Review
"LOVED IT"Jan 22, 2021

Former Employee - Professional Groomer

I worked at PetSmart full-time for more than 3 years

Pros

Great team, pays well (yearly self assessment given- usually increase in wages too), fun environment, self rewarding & room for advancement within the company, great company culture, 401K &... some benefits for full time employees.

Cons

rude customers from time to time (to be expected at any job), not for the faint of heart, physically demanding, time management skills are a MUST (not really a con but are for those who get nervous... when things move too fast)

Advice to Management

I have no complaints against any of my upper management and salon managers during my employment with Petsmart. Although, I will admit that my direct boss (during the last six months of my employment)... in the salon was underqualified for his position and although upper management knew, there wasn't much done to fix the issue until after I quit my position. Had something been done sooner (after several complaints from several colleagues & myself for a span of six months) then I may not have left. Although I do understand that there is only so much that could be done, I was still glad that I had the opportunity to speak to my boss and express these issues. It would have been easier if he at least knew how to groom pets, or if he at least knew how to be a manager. Unfortunatley he was not experienced in either of these qualifications and we lost customers and employees during his employment, including myself.

"Awesome store"Jan 19, 2021

Current Employee - Assistant Store Managerss

I have been working at Petco full-time

Pros

Great variety selection of products

Cons

They should have more bathrooms

Job Postings

PetSmart has 34,462 more recently posted open jobs than Petco.