Compare SYKES vs Alert Communications BETA

See how Alert Communications vs. SYKES compare on employee ratings, job openings, CEO approval, business outlook and more.

Employee Ratings

Overall Rating
(full-time and part-time employees only)
2.9
(based on 3263 reviews)
4.6
(based on 22 reviews)
Career Opportunities
2.8
4.4
Compensation & Benefits
2.6
4.3
Work-life balance
2.9
4.4
Senior Management
2.6
4.4
Culture & Values
3.0
4.5
CEO Approval
SYKES Ceo Chuck Sykes
60%Chuck Sykes
Alert Communications Ceo Kim Starr
100%Kim Starr
% Recommend to a friend
46%
90%
Positive Business Outlook
37%
81%

Salaries

Salaries for similar jobs
Customer Service Representative482 Salaries
$11/hr
CCP16 Salaries
$10/hr
Technical Support Representative14 Salaries
$11/hr
Call Center Agent2 Salaries
$16/hr
Agent1 Salaries
$15/hr
Intake Specialist2 Salaries
$16/hr

What Employees Say

Pros
"Work from home"(in 566 reviews)
"Work environment"(in 96 reviews)
There are no reviews matching this company.
Cons
"Customer service"(in 79 reviews)
"Call center"(in 72 reviews)
Featured Review

Former Employee - Trust Advisor

I worked at SYKES full-time for less than a year

Pros

Family feel, professional atmosphere, and fun training program.

Cons

Customer service reviews were oddly handled. Easy to misunderstand. The pay wasn't enough.

Advice to Management

Provide support at all times and to everyone, not just to top sellers. Encouraging everyone will result in higher profits.

Current Employee - Intake Specialist

I have been working at Alert Communications full-time for less than a year

Pros

Alert Communications starts intake specialists at $16/hour, which as an entry level position in California, this is extremely hard to come by. The company believes in promoting from within and... allows for several job opportunities in a variety of departments. They advocate wellness and truly practice what they preach. Alert provides yoga, Pilates, finance, and other classes focused on physical and mental health. Unlike other jobs, Alert genuinely makes you feel as though you play a very important role in the company and their goal as a community is to help make you the best version of yourself that you can be.

Cons

It can be a bit chilly in the call center, but it is nothing a thick jacket can't fix.

Job Postings