Compare SYKES vs Alorica

See how working at SYKES vs. Alorica compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at SYKES vs. Alorica. Learn more about each company and apply to jobs near you.
SYKES company icon

SYKES

HR Consulting

SYKES

HR Consulting
Alorica company icon

Alorica

HR Consulting

Alorica

HR Consulting

Salaries

There are no salaries matching this company.
Customer Service Representative
2283 Salaries
$15 / hr total
2283 Salaries
Team Manager
137 Salaries
$54,055 / yr total
137 Salaries
Operations Manager
77 Salaries
$62,812 / yr total
77 Salaries

Employee Ratings

SYKES scored higher in 8 areas: Overall Rating, Culture & Values, Diversity & Inclusion, Work-life balance, Senior Management, Career Opportunities, Recommend to a friend and Positive Business Outlook.
Alorica scored higher in 1 area: CEO Approval.
Both tied in 1 area: Compensation & Benefits.
Overall rating
3.3
Based on 5772 reviews
3.3
Based on 5772 reviews
3.3
Culture & Values
Higher rating
3.3
Higher
Culture & Values
3.7
Diversity & Inclusion
Higher rating
3.7
Higher
Diversity & Inclusion
3.2
Work-life balance
Higher rating
3.2
Higher
Work-life balance
3.1
Senior Management
Higher rating
3.1
Higher
Senior Management
2.9
Compensation & Benefits
2.9
Compensation & Benefits
3.3
Career Opportunities
Higher rating
3.3
Higher
Career Opportunities
Employee sentiment
SYKES Ceo  Laurent Uberti
63%CEO Approval
Laurent Uberti
SYKES Ceo  Laurent Uberti
63%CEO Approval
Laurent Uberti
57%
57%Recommend to a friend
SYKES employees rated their Recommend to a friend 5% higher than Alorica employees rated theirs.
57%
57%Recommend to a friend
46%
46%Positive Business Outlook
SYKES employees rated their Positive Business Outlook 1% higher than Alorica employees rated theirs.
46%
46%Positive Business Outlook
Overall rating
3.2
Based on 8977 reviews
3.2
Based on 8977 reviews
3.1
Culture & Values
3.1
Culture & Values
3.6
Diversity & Inclusion
3.6
Diversity & Inclusion
3.0
Work-life balance
3.0
Work-life balance
2.9
Senior Management
2.9
Senior Management
2.9
Compensation & Benefits
2.9
Compensation & Benefits
3.2
Career Opportunities
3.2
Career Opportunities
Employee sentiment
Alorica Ceo Greg Haller
76%CEO Approval
Greg Haller
Alorica Ceo Greg Haller
76%CEO Approval
Greg Haller
53%
53%Recommend to a friend
53%
53%Recommend to a friend
45%
45%Positive Business Outlook
45%
45%Positive Business Outlook

What Employees Say

Alorica had 42 more reviews than SYKES that mentioned "Work from home" as a Pro. SYKES had 24 more reviews than Alorica that mentioned "Work environment" as a Pro. "Low salary" was the most mentioned Con at SYKES. "Low pay" was the most mentioned Con at Alorica.
Trending keywords
Trending keywords
Pros
"Work from home"in 298 reviews
"Work environment"in 185 reviews
Cons
"Low salary"in 96 reviews
"Team leads"in 72 reviews
Trending keywords
Pros
"Work from home"in 340 reviews
"Work environment"in 161 reviews
Cons
"Low pay"in 238 reviews
"Upper management"in 117 reviews
Featured Review
Featured Review
5.0
Dec 7, 2022

Former Employee - Customer Service Representative

Pros

Flexibility, schedule, leadership, work at home

Cons

local management issues, new Sitel management

Featured Review
5.0
May 25, 2023

Current Employee - Customer Service Team Manager

Pros

Culture, Benefits, Senior Leadership, Good work/life balance.

Cons

Entry level employee demographic can be challenging to manage. The pay isn’t all that great for the job being performed if you do it correctly.

Job Openings

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Ask anonymous questions on Fishbowl and get real time answers from SYKES and Alorica employees and others in your industry