Compare SYKES vs Convergys BETA

See how Convergys vs. SYKES compare on employee ratings, job openings, CEO approval, business outlook and more.
SYKES company icon

SYKES

Convergys company icon

Convergys

Employee Ratings

Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
2.9
(based on 3314 reviews)
Overall Rating
(full-time and part-time employees only)
2.9
(based on 5347 reviews)
Career Opportunities
Career Opportunities
2.8
Career Opportunities
2.8
Compensation & Benefits
Compensation & Benefits
2.6
Compensation & Benefits
2.7
Work-life balance
Work-life balance
2.9
Work-life balance
2.7
Senior Management
Senior Management
2.7
Senior Management
2.6
Culture & Values
Culture & Values
3.0
Culture & Values
2.8
CEO Approval
CEO Approval
SYKES Ceo Chuck Sykes
63%
63%Chuck Sykes
CEO Approval
Convergys Ceo Andrea Ayers
56%
56%Andrea Ayers
% Recommend to a friend
% Recommend to a friend
48%
% Recommend to a friend
47%
Positive Business Outlook
Positive Business Outlook
38%
Positive Business Outlook
37%

Salaries

Salaries for similar jobs
Salaries for similar jobs
Customer Service Representative491 Salaries
$10/hr
Team Manager16 Salaries
$28,851/yr
Technical Support Representative14 Salaries
$11/hr
Salaries for similar jobs
Customer Service Representative443 Salaries
$11/hr
Team Leader99 Salaries
$31,862/yr
Senior Systems Analyst37 Salaries
$97,891/yr

What Employees Say

Pros
Pros
"Work from home"(in 571 reviews)
"Work environment"(in 98 reviews)
Pros
"Work from home"(in 265 reviews)
"Work environment"(in 241 reviews)
Cons
Cons
"Customer service"(in 79 reviews)
"Call center"(in 74 reviews)
Cons
"Call center"(in 175 reviews)
"Low pay"(in 134 reviews)
Featured Review
"Easy at home job"Jun 11, 2019

Current Employee - Call Center Representative

I have been working at SYKES full-time for less than a year

Pros

Taking calls from the comfort of your own home.

Cons

Pay could be higher. After being assigned to a manager I honestly felt alone and was never contacted or welcomed by him.

"Loved it"Jan 2, 2019

Former Employee - Information Technology

I worked at Convergys full-time for more than 8 years

Pros

I worked at Convergys two different times and had to leave both times due to acquisitions which are common in this type of business. Overall it was a great experience and it has given me many great... things in life to this day. I will miss Convergys and the company culture they employed.

Cons

The acquisitions and layoffs. You never know when this can happen so you feel a bit unstable. People do sometimes come and go frequently, so someone you were close to may be gone randomly one day or... even your own job.

Advice to Management

Convergys is now Concentrix so I don't have knowledge of their processes. I always worked for Convergys.

Job Postings