Compare SYKES vs Convergys BETA

See how working at SYKES vs. Convergys compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at SYKES vs. Convergys. Learn more about each company and apply to jobs near you.
SYKES company icon

SYKES

Convergys company icon

Convergys

Employee Ratings

  • SYKES scored higher in 9 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management, Culture & Values, CEO Approval, % Recommend to a friend and Positive Business Outlook.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.4
(based on 4582 reviews)
SYKES employees rated their Overall Rating 0.3 higher than Convergys employees rated theirs.
Overall Rating
(full-time and part-time employees only)
3.1
(based on 5461 reviews)
Career Opportunities
Career Opportunities
3.3
SYKES employees rated their Career Opportunities 0.4 higher than Convergys employees rated theirs.
Career Opportunities
2.9
Compensation & Benefits
Compensation & Benefits
3.0
Compensation & Benefits
2.8
Work-life balance
Work-life balance
3.3
SYKES employees rated their Work-life balance 0.6 higher than Convergys employees rated theirs.
Work-life balance
2.7
Senior Management
Senior Management
3.1
SYKES employees rated their Senior Management 0.4 higher than Convergys employees rated theirs.
Senior Management
2.7
Culture & Values
Culture & Values
3.4
SYKES employees rated their Culture & Values 0.5 higher than Convergys employees rated theirs.
Culture & Values
2.9
CEO Approval
CEO Approval
SYKES Ceo Chuck Sykes
77%
77%Chuck Sykes
SYKES employees rated their CEO Approval 13% higher than Convergys employees rated theirs.
CEO Approval
Convergys Ceo Andrea Ayers
64%
64%Andrea Ayers
% Recommend to a friend
% Recommend to a friend
61%
SYKES employees rated their % Recommend to a friend 11% higher than Convergys employees rated theirs.
% Recommend to a friend
50%
Positive Business Outlook
Positive Business Outlook
49%
SYKES employees rated their Positive Business Outlook 9% higher than Convergys employees rated theirs.
Positive Business Outlook
40%

Salaries

Of the top 3 common jobs between the two companies, Convergys salaries averaged $11,072 higher than SYKES.
Salaries for similar jobs
Salaries for similar jobs
Customer Service Representative1045 Salaries
$12/hr
Technical Support Representative70 Salaries
$12/hr
CCP32 Salaries
$11/hr
Salaries for similar jobs
Customer Service Representative1018 Salaries
$12/hr
Technical Support Representative280 Salaries
$12/hr
Team Leader110 Salaries
$33,227/yr

What Employees Say

  • SYKES had 396 more reviews than Convergys that mentioned "Work from home" as a Pro.
  • Convergys had 120 more reviews than SYKES that mentioned "Work environment" as a Pro.
  • Convergys had 47 more reviews than SYKES that mentioned "Upper management" as a Con.
Pros
Pros
"Work from home"(in 662 reviews)
"Work environment"(in 126 reviews)
Pros
"Work from home"(in 266 reviews)
"Work environment"(in 246 reviews)
Cons
Cons
"Team leads"(in 62 reviews)
"Upper management"(in 62 reviews)
Cons
"Low pay"(in 136 reviews)
"Upper management"(in 109 reviews)
Featured Review
"Sykes is awesome"May 13, 2021

Current Employee - Account Manager

I have been working at SYKES full-time

Pros

Their training is awesome. The Tl's are very helpful.

Cons

Work from home i'd rather be in office.

Former Employee - Talent Acquisition Coordinator

I worked at Convergys full-time for more than a year

Pros

From day 1, you are able to get insurance. You are given 17 paid days off plus 9 holiday paid days every year. Fast work environment, advancement made easy.

Cons

I can't think of any cons!

Advice to Management

Business was great, highly motivated team that worked well. Then our boss had to move out of State, she was replaced by a Woman that had lived out of County. She didn't know how to do any part of her... new job/She wasn't a nice person at all. I'd go as far to say she's a miserable bully! Everything changed for the worse, from the she started.

Job Postings