Compare SYKES vs Convergys BETA

See how working at SYKES vs. Convergys compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at SYKES vs. Convergys. Learn more about each company and apply to jobs near you.
SYKES company icon

SYKES

Convergys company icon

Convergys

Employee Ratings

  • SYKES scored higher in 5 areas: Career Opportunities, Work-life balance, Senior Management, Culture & Values and CEO Approval.
  • Convergys scored higher in 3 areas: Compensation & Benefits, % Recommend to a friend and Positive Business Outlook.
  • Both tied in 1 area: Overall Rating.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.3
(based on 6246 reviews)
Overall Rating
(full-time and part-time employees only)
3.3
(based on 5508 reviews)
Career Opportunities
Career Opportunities
3.3
SYKES employees rated their Career Opportunities 0.3 higher than Convergys employees rated theirs.
Career Opportunities
3.0
Compensation & Benefits
Compensation & Benefits
2.9
Compensation & Benefits
3.0
Work-life balance
Work-life balance
3.2
Work-life balance
3.0
Senior Management
Senior Management
3.1
Senior Management
3.0
Culture & Values
Culture & Values
3.3
Culture & Values
3.2
CEO Approval
CEO Approval
SYKES Ceo  Laurent Uberti
64%
64% Laurent Uberti
SYKES employees rated their CEO Approval 8% higher than Convergys employees rated theirs.
CEO Approval
Convergys Ceo Andrea Ayers
56%
56%Andrea Ayers
% Recommend to a friend
% Recommend to a friend
57%
% Recommend to a friend
65%
Convergys employees rated their % Recommend to a friend 7% higher than SYKES employees rated theirs.
Positive Business Outlook
Positive Business Outlook
48%
Positive Business Outlook
50%

Salaries

Of the top 3 common jobs between the two companies, Convergys salaries averaged $541 higher than SYKES.
Salaries for similar jobs
Salaries for similar jobs
Customer Service Representative916 Salaries
$14/hr
Team Leader34 Salaries
$34,605/yr
Tech Support21 Salaries
$14/hr
Salaries for similar jobs
Customer Service Representative489 Salaries
$13/hr
Team Leader110 Salaries
$36,229/yr
Technical Support Representative39 Salaries
$14/hr

What Employees Say

  • SYKES had 32 more reviews than Convergys that mentioned "Work from home" as a Pro.
  • Convergys had 65 more reviews than SYKES that mentioned "Work environment" as a Pro.
  • "Low salary" was the most mentioned Con at SYKES.
  • "Low pay" was the most mentioned Con at Convergys.
Pros
Pros
"Work from home"(in 298 reviews)
"Work environment"(in 185 reviews)
Pros
"Work from home"(in 266 reviews)
"Work environment"(in 250 reviews)
Cons
Cons
"Low salary"(in 96 reviews)
"Team leads"(in 72 reviews)
Cons
"Low pay"(in 137 reviews)
"Attendance"(in 105 reviews)
Featured Review
"FSA Rep"May 24, 2022

Former Employee - Work From Home Customer Service Representative

I worked at SYKES full-time

Pros

Flexibility. Hours. Easy. Responsive staff

Cons

None that I remember from them.

"it was ok"Aug 29, 2020

Former Employee - Anonymous Employee

I worked at Convergys full-time

Pros

pto system was all strIGHT DONE LOL

Cons

none really I LIKED THIS JOB A LOT

Job Postings

Convergys has 1,476 more recently posted open jobs than SYKES.
Recent Jobs
Recent Jobs
SYKES company logo196 Jobs
View All Jobs
Recent Jobs
Convergys company logo1,672 Jobs