Compare SYKES vs DialAmerica BETA

See how working at SYKES vs. DialAmerica compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at SYKES vs. DialAmerica. Learn more about each company and apply to jobs near you.
SYKES company icon

SYKES

DialAmerica company icon

DialAmerica

Employee Ratings

  • SYKES scored higher in 1 area: Compensation & Benefits.
  • DialAmerica scored higher in 7 areas: Overall Rating, Work-life balance, Senior Management, Culture & Values, CEO Approval, % Recommend to a friend and Positive Business Outlook.
  • Both tied in 1 area: Career Opportunities.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.0
(based on 3547 reviews)
Overall Rating
(full-time and part-time employees only)
3.2
(based on 983 reviews)
Career Opportunities
Career Opportunities
2.9
Career Opportunities
2.9
Compensation & Benefits
Compensation & Benefits
2.7
SYKES employees rated their Compensation & Benefits 0.3 higher than DialAmerica employees rated theirs.
Compensation & Benefits
2.4
Work-life balance
Work-life balance
3.0
Work-life balance
3.7
DialAmerica employees rated their Work-life balance 0.7 higher than SYKES employees rated theirs.
Senior Management
Senior Management
2.7
Senior Management
3.1
DialAmerica employees rated their Senior Management 0.4 higher than SYKES employees rated theirs.
Culture & Values
Culture & Values
3.1
Culture & Values
3.3
CEO Approval
CEO Approval
SYKES Ceo Chuck Sykes
63%
63%Chuck Sykes
CEO Approval
DialAmerica Ceo Chris Conway
72%
72%Chris Conway
DialAmerica employees rated their CEO Approval 9% higher than SYKES employees rated theirs.
% Recommend to a friend
% Recommend to a friend
50%
% Recommend to a friend
57%
DialAmerica employees rated their % Recommend to a friend 8% higher than SYKES employees rated theirs.
Positive Business Outlook
Positive Business Outlook
38%
Positive Business Outlook
43%
DialAmerica employees rated their Positive Business Outlook 5% higher than SYKES employees rated theirs.

Salaries

SYKES has 1,174 more total submitted salaries than DialAmerica.
Salaries for similar jobs
Salaries for similar jobs
Customer Service Representative524 Salaries
$11/hr
Team Manager16 Salaries
$29,091/yr
Account Manager14 Salaries
$51,720/yr
Salaries for similar jobs
Customer Service Representative47 Salaries
$9/hr
Team Leader27 Salaries
$33,524/yr
Sales Agent27 Salaries
$9/hr

What Employees Say

  • "Work from home" was the most mentioned Pro at SYKES.
  • "Flexible schedule" was the most mentioned Pro at DialAmerica.
  • "Customer service" was the most mentioned Con at SYKES.
  • "Call center" was the most mentioned Con at DialAmerica.
Pros
Pros
"Work from home"(in 603 reviews)
"Work environment"(in 107 reviews)
Pros
"Flexible schedule"(in 106 reviews)
"Flexible hours"(in 58 reviews)
Cons
Cons
"Customer service"(in 80 reviews)
"Team leads"(in 60 reviews)
Cons
"Call center"(in 56 reviews)
"Part time"(in 37 reviews)
Featured Review

Former Employee - Agent

I worked at SYKES full-time for less than a year

Pros

Money Flexible Awarding Promising Helpful

Cons

None nada nothing what why

Advice to Management

Start working with your team better and stop sitting around all the time

Current Employee - Agent

I have been working at DialAmerica part-time for less than a year

Pros

Management,environment,family feel,and flexible schedules. It makes working and going to school possible.

Cons

The rejection of customers. This is my first sales job.

Advice to Management

I work in the Siriusxm department and I love it. No real advice other than keep it up. My supervisor is like nothing I have experienced before. She makes me feel like I really do matter and that I... can make a difference. I am not sure what the training process is for management but from what I can see you're doing a pretty good job with the managers.

Job Postings

SYKES has 929 more recently posted open jobs than DialAmerica.